Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

August 5, 2019

I had trouble understanding some of the features in the beginning but Matt took the time out to professionally explain details regarding my store. Now this app is essential to me. Thank you.

Drip Optic
United States
18 days using the app
January 22, 2021

There are a lot of apps out there that do a similar function. But I can guarantee that no other support team will help you setup and make sure your configuration is running as it needs to better than the ShopPad team. They are experts with their product, and they will work hard with you until you are satisfied with how the app is setup. Particularly I want to s/o Annette, Mandy, Noah, and Anh for working with our team. Very grateful for them and I highly recommend their products.

Vintage Porch Swings
United States
18 days using the app
January 15, 2019

I used this app to help me create more diverse products for my customers.
The app is brilliant and the staff are extremely supportive and helpful.

Nirvana Chocolat by Melinda Leigh
United Kingdom
18 days using the app
December 13, 2018

Using this app to add another pricing variable addon to the product. Excellent customer service and follow up when I needed help. Almost a 5.

Mad Hatter Online Store
United States
Over 1 year using the app
October 29, 2017

its going to be so helpful for someone like me that dont understand everything thanks

Adult Gadget
United States
18 days using the app
November 2, 2018

Fantastic support from the team and advice on how to implement the app for my store. Also helped to get me set up properly. Recommend!

testTImigration
Ireland
18 days using the app
July 30, 2018

awesome customer service by Logan!!

Essential Threadz
South Africa
18 days using the app
December 17, 2018

I am not a coder by any means, but you wouldn't know it with the assistance that is built into the app. I will go even further to say, when I did have a slight hiccup, I contacted customer service via email and honestly did not expect to hear back for at least a couple of hours. Not only did I hear back before a couple of hours, it was literally 11 minutes when I received the email from Mandy. She came back with an offer to fix my problem right away, all she needed was a simple invite into my store and it would be corrected. Ten minutes later, BOOM, problem solved and I was moving along my day as if I nevr had an issue. I actually took a slight detour to write this review! That's the customer service we all want, but hardly ever get, in this "now" society. ShopPad not only has the products, but the support and customer service to back them up! Thanks again Mandy!

SWJewelry
United States
18 days using the app
June 13, 2021

Great support with very good documentation. We'll use this app to test few things and I think this is great addition to our store.

FrenchPressCoffee.com
United States
18 days using the app
Edited February 7, 2019

Great app and superb customer support. They responded quickly and took care of the issue in a heart beat. The app is simple yet does the job, and is very instrumental. Thumbs up!

Mama Prima
United States
18 days using the app