Infinite Options , 3,913 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

November 2, 2018

Its an easy to use and install app. My only "wish" is that you could have an option for "swatches" and add color or pattern selection options with the ability to upload custom swatches for choosing.

Dirt Decalz
United States
10 months using the app
September 13, 2021

This app is very difficult to set up options in and very time consuming to figure it out. There is no customer service number to call to get a walk through to set up.

Annathan Candles, LLC
United States
12 months using the app
ShopPad Inc. replied September 14, 2021

I am very sorry that you have had a frustrating experience getting started with creating options.

Our customer success team is available through email 24/7 or live chat Monday-Friday 9:00 am - 5:00 pm PT. You can reach us directly on the app dashboard. We are here to help walk you through the app and answer any questions in real-time. We look forward to helping you feel comfortable with creating options.

Annette (Director of Customer Success)

September 21, 2022

I was confused about how to attach the app to my store and after struggling for a few days I bit the bullet and paid to get it done for me. It was perfect and really quick. I'm still learning how to use it but getting there slowlu

Been Cruising
Australia
10 months using the app
February 11, 2022

I just downloaded it, but it seems to fix the compatibility and other issues I started having with my other variant app. The IDE was a tricky for me, but support was outstanding, getting me over the initial learning hump quickly. The support team is outstanding. Even before I purchased the app, because I was testing it to see if it'd work for me. Fast, helpful, and goes the extra mile. This team is good, very good, giving me confidence that if I run into issues, they'll be all over it.

Fetching Foods
United States
12 days using the app
February 14, 2022

Please be able to operate in Japanese. Very confusing…
Simple words are fine.
I really want you to respond quickly.

Garage-1st
Japan
12 months using the app
January 10, 2018

Very easy to use and syncs well with my shop!

Sew Lucky Embroidery
United States
12 days using the app
March 21, 2022

Great service and team ! We reached out for some help to personalize the tool and we had a very fast Professional response !

Ouisurprise
France
12 days using the app
May 8, 2017

Nice program! Would like a little easier control of the option fields' layout.

Dreams2things
United States
10 months using the app
February 28, 2019

A ton of options, very intuitive. For those things that are NOT...their customer service is top notch!

GoKeto
United States
12 days using the app
March 10, 2020

Although we are still in the trial period of the app, it works great! And customer service has been super helpful in editing the code within the same day to display how we wanted it to!!

HomEquip
Canada
12 days using the app