Infinite Options , 3,913 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

June 6, 2016

Great app to easily add options. The options won't change the price, which is the reason for only 4 stars. But otherwise, does what its supposed to.

Luxe Letterbox
United States
22 days using the app
July 12, 2021

We just started using Infinite Options and it seems to have a lot of potential. I'm not quite getting how to achieve the results I want with one required field, but that's likely due to my lack of time watching tutorials or asking Infinite Options customer support for help. However, 95% of what I needed is on our site and working and I am very happy to have found this solution.

Hairless Dog Brewing
United States
22 days using the app
October 20, 2020

I used the app to provide options to products, the support was fantastic! Quick and understood the brief perfectly

sketch London
United Kingdom
About 21 hours using the app
January 5, 2017

Very Helpful
Very Attentive
Very Comprehensive

Maison Bouvrier
Canada
22 days using the app
July 31, 2019

I had some trouble with positioning my drop down menu options as well as some issues with weird data showing up on the cart screen. I send a chat message to get some help and I had everything resolved within 10 minutes, and most of that was because I am slow at finding the right places to put code!

Sew What by CK
United States
About 20 hours using the app
Edited October 25, 2016

I wanted to like this as it's free compared to "PRODUCT CUSTOMIZER" which costs money. This comes with similar features like allowing you to have more options but it's not as easy to use. You have to go digging around in the code and even then things don't work as smoothly.

- Setting "Required" options did not work. No error message when user didn't set it.

- The custom options make the page refresh again after it's already loaded. The window jumps around which is a little distracting and confusing for users. It seems that the way it's coded, the options aren't cached with their CDN and so part of the options/descriptions loads first before the others do. Really annoying.

The app seems great, it just needs that extra 2% of polish to really work well. I appreciate the effort but will be going back to PRODUCT CUSTOMIZER.

Socaltangochampionship Com
United States
25 days using the app
May 12, 2020

I searched high and low for an app that could have multiple drop down menus to add products to a main product. And this works exactly as I wanted.
Had a small issue pasting the code in my theme. Not the apps issue, my themes issue.
The ShopPad team were excellent it getting it up and running. And to have it done promptly from a time zone with about a 12 hour difference was outstanding.

Tank 2 Tap
Australia
About 20 hours using the app
February 6, 2019

This app got me out of trouble. I love it! Support from Matt was first class...and FAST! There were no issues, rather just an aesthetic issue I had on the listing page that Matt resolved for me.

Rusty Plum
Australia
About 20 hours using the app
June 18, 2020

customer service is just amazing.
I couldn't find where I needed to add the code and they helped me right away.

I definitely recommend this if you can offer different options to your customers.

P.S. I would definitely give 10 stars for customer service if I could.

Thank you for your help and super quick response Mandy!

My Beauty Yard
United Kingdom
About 20 hours using the app
January 10, 2018

Works great so far. Thanks!!

Would be nice to have a way to show or hide a form element (e.g. menu) when a specific option in another menu is selected.

Maybe you have a Shopify App that can do this?

Thanks again! :)

Lewis Turrells House Of Scotland Ltd
New Zealand
About 20 hours using the app