Infinite Product Options

Infinite Product Options

Reviews (3,982)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, including text inputs, swatches, and checkboxes, which significantly boost sales, especially for personalized products and complex bundles. The app is noted for its robust performance and intuitive interface. Customer support is particularly praised, with team members like Emily and Daniel receiving commendations for their prompt and effective assistance.

June 1, 2017

Leaving out additional price option? It's a big #fail, #SAD

Gballz Factory
United States
22 minutes using the app
December 6, 2018

i installed this app just now. Will make a review again after testing it. Everything seems good for now.

Verse Perfect
Philippines
19 minutes using the app
April 29, 2018

Early days but all good so far

Click Flowers Uk
United Kingdom
1 minute using the app
March 3, 2019

Installation impossible. I tried to follow the installation instructions however they did not find the string of text or file as described. I'm not willing to pay for installation of a "FREE" to use app nor am I willing to have the publisher install it for me because I won't be able to remove it myself. No thanks!

Carol & Company
United States
10 minutes using the app
ShopPad Inc. replied March 4, 2019

Hi Carol,

We are very sorry that you were frustrated during the installation of Infinite Options. Our Expert Install Service is offered as a service for those that don't want to touch code, but is not the only option to install the app.

We do our best to offer videos, step by step tutorials, and documentation on how to add the one line of code to your theme. However, all themes are different so we know that it can be frustrating when your theme doesn't match the example.

If you would like to give the app another try, our team would be happy to help guide on the right place to add the code or which file to search on your theme. Please reach out to our team at contact@theshoppad.com so we can help!

Thank you,
Team ShopPad

January 18, 2017

I used this app for a little over six months with no issues. Out of no where the application stopped working, all of the product options such as color and sizing had disappeared from the product pages. I contacted support multiple times and received automated emails saying the issues are being worked on. In the end the issue was not resolved after three weeks. I had to uninstall and redesign my entire store. This was a hassle because I also have a brick and mortar retail store and had already spent hours ever week updating products using this app. Like hundreds of products. I was very disappointed in the low level of communication from the support team. This has caused my business to lose out on sales as well.

Shopaboutformals
United States
10 minutes using the app
March 2, 2023

I would not recommend the app Infinite Options due to its poor performance, difficulty in use, and hard setup process. Despite offering a range of customization options, the app is slow and challenging to navigate, making it frustrating for users. Overall, I rate it as poor.

Ella Tee
Australia
6 minutes using the app
ShopPad Inc. replied March 2, 2023

Hi Ella Tee Team,

I am very sorry to hear that you had a frustrating time using the application.
You can install Infinite Options by adding the block directly to the theme editor. Once installed you can start creating options directly on the app dashboard by selecting the type (drop-down menu, swatch, text field, or radio button)
Our team is always happy to help answer questions or create examples. We are available on live chat or via email at support@theshoppad.com

-Annette (Director of Customer Success)

January 15, 2018

Great app! I'm testing this right now.

Clique Da Moda
Brazil
2 minutes using the app
March 5, 2018

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Chienbutik
France
3 minutes using the app
Edited February 28, 2018

Update: reached out to them to get the styling right. I love how it looks on my store now!! So awesome to deal with and quick response time.

This app is key! Many different field options for your products. Easy to set up and easily identifiable in order confirmations. Great app!

Weave Got It Canada
Canada
February 27, 2018

Fast response times with their support email! Great experience so far! App is easy to use and straight forward.

Lokate Travel
Canada