Infinite Product Options

Infinite Product Options

Reviews (3,964)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for expanding Shopify's product variant capabilities, ideal for stores needing detailed customizations like multiple sizes, colors, or engravings. It supports various options such as text inputs, dropdowns, and checkboxes, and includes conditional logic for dynamic customization. The customer support is noted for being responsive and helpful, aiding with installation, troubleshooting, and code adjustments. Merchants praise its robust features and reliable performance, making it a valuable tool for e-commerce businesses seeking extensive product customization options.

November 20, 2018

I have contacted customer support chat twice in the last 2 days and both times I have had excellent support! Very much appreciate the fast support! Definitely recommend Infinite Options.

Harley’s Bakery
United States
Over 3 years using the app
March 23, 2020

This app was installed on my site several years ago by someone who assisted me to set up my web site. In the last couple weeks I have been in the process of updating the theme of my site. A major part of my update was not working. Shopify on the phone directed me to contact the app builder support. I did and the result was amazing. They totally fixed the issue allowing me to launch the updated theme yesterday. In addition to fixing the issue they also contacted me to see if all was well with my site and if they could help me further. I am very grateful for their help. The app works great and allows me to easily show the many various choices of my jewelry. Many thanks to app support and the Shopify people that have assisted to learn a lot and improve my site.

Satori Fire Glass
United States
Over 3 years using the app
September 14, 2017

Excellent app, works flawlessly. And great support. Highly recommended.

Itzwhimzeycal Party Decor
United States
Over 3 years using the app
September 3, 2021

We just switched over to Infinite Options from a similar, more expensive, options app and couldn't be happier with our decision. We have a lot of product customizations for our jewelry business, but this app handles just about all of them. While it is certainly a bit quirky at times, there is usually a way to workaround the problems that come up.
Our experience with the customer service staff alone has been reason enough for us to stay with this app. Whether we have an issue with code, or need advice on how to properly run an option set, their team is there to answer us in a timely fashion and will great detail.
We hope the app continues to grow and add functionalities (such as the ability to add files as an option) but in the meantime, we are very pleased with the product, and extremely excited to continue working with this professional and proactive company.

Silverado Jewelry
United States
Over 3 years using the app
May 29, 2022

The app works perfect. The support team are absolutely amazing with very quick responses and fixes immediately. Highly recommend it.

Flowers by Sureyya
Australia
Over 3 years using the app
Edited April 19, 2016

Fantastic app! I was able to create unlimited custom drop down menus for our made to measure clothing.

Noah did an excellent job of helping me to place the options exactly where I wanted them on the page. The product page looks great now!

Thanks so much for creating this app, my store wouldn't be the same without it!!

Emicia Mai
United Kingdom
Over 3 years using the app
Edited August 2, 2016

Great service! Perfect app - does exactly what it says and more than I expected. My site requires shoppers to input multiple sizes into fields to get a customized product, and Infinite Options allows me to do it all. On top of that such amazing service- step by step help when I needed to install and follow up help even after.

Beverly Hills Shirt Company
United States
Over 3 years using the app
November 9, 2017

Great customer support and very easy to use. Wouldn't have been able to use shopify for this store without this app since we have so many variants.

Nextcare
United States
Over 3 years using the app
Edited June 9, 2020

Infinite Options is very user friendly. While we were able to install easily, we needed help reinstalling once we upgraded our web theme. Jordan was a great help. He installed the new code for us very quickly and our shop was ready to go with minimal downtime.

Celebration Magnets by TPI Solutions Ink
United States
Over 3 years using the app
Edited August 5, 2021

The customer service is stellar! I contacted via chat, someone was available right away and fixed the coding in about 5 minutes!

Wildflower Glitter Co. LLC
United States
Over 3 years using the app