Infinite Product Options

Infinite Product Options

Reviews (2,326)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, robust customization options, and reliable performance. They value its ability to handle complex orders and specific measurements, enhancing shopping experiences and increasing sales through upsells. The app is praised for seamless Shopify integration and managing complex variant configurations. Customer support is noted for being responsive and effective in resolving issues promptly.

September 28, 2020

I love the customer support for this app, the agents were very helpful and talked me through testing as well as setting up. That alone is the best reason to choose this app! This app has been very helpful in creating options for products. The reason for my 4 stars is I'd like to see more customization options tot be competitive with other apps.

Banglez
Canada
Over 2 years using the app
February 11, 2020

I have used the app to capture additional fields that I could not otherwise capture through shopify. It has been very helpful as has the customer service. I am still working through integrating some reporting between this captured data and shopify captured data. If I can do that it will be a home run.

STC Online Store
United States
Over 2 years using the app
April 4, 2019

Great app at allowing multi options. We use it to allow for personalised products, fits in well with the theme.
Lost a star as sometimes the information doesn’t pull through and we have to contact the customer, which isn’t the best.
Easy enough to install though, and we can do other work around if needed. Thanks from Mad Eye Gifts Team.

Mad Eye Gifts
United Kingdom
Over 1 year using the app
ShopPad Inc. replied April 10, 2019

Hi Team,

​Thank you so much for being a member of the ShopPad family for so many years!

To resolve the issue with your slight delay before your options display on your product page, we recommend you add this snippet of code: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time.

It will help prioritize Infinite Options as one of the first apps that load on your page.

To resolve the issue with not always receiving customer selections, we recommend that you disable any quick buy buttons on products that use Infinite Options, these buttons will bypass the product page and any customization fields so the product is added directly to cart.

Please let us know if you have any additional questions or if you would like our help adding the code for faster loading and we will be happy to help!

Team ShopPad

December 13, 2018

Using this app to add another pricing variable addon to the product. Excellent customer service and follow up when I needed help. Almost a 5.

Mad Hatter Online Store
United States
Over 1 year using the app
October 17, 2022

I only use this app for 2 of my products as shopify doesn't provide enough options. Works well, my one niggle is that it can take a few moments to load the options on the page which doesn't make for a completely a seamless experience. Overall easy to use, set up and their customer service is great.

Vice Sport
New Zealand
About 1 year using the app
ShopPad Inc. replied October 25, 2022

Hello team!
Thank you very much for taking the time to leave your honest feedback.
We recommend that you follow the steps in this document to remove the slight delay before the options display: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time or reach out to our support team (Contact@theshoppad.com) and we will be happy to help add the code through a collaborator's request.

-Annette (Director of Customer Success)

March 4, 2019

Works quite well, I use it on several of my products to choose color and add-on options. It would be better if I could require some menus to have a selection, right now if a user doesn't happen to choose a color I have to email them and ask what they want because the software won't force them to choose.

Vorpal Robotics Store
United States
About 1 year using the app
August 29, 2025

I wish there was a way I could tie all of the products in my sets to actual products but make rules for discounts. There are no discount rules.

Stirling Soap Company
United States
Over 4 years using the app
Edited April 17, 2020

All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side. Nobody is answering the email. We are already looking for replacement.
________________________________
It took about 3 hours for support to answer. All fixed now. Still lost some money, but thanks for help.

NELA GEMS
Latvia
About 1 year using the app
April 5, 2021

Great customer service! We had an issue with a bug on our website and they were quick to help us out.

Jill's Homestead
United States
12 months using the app
February 26, 2022

We have been using this app for a month or so now and it's working great for our personalized products. The only reason for the 4 stars is it loads a little slow on the product page. Other than that, the app truly does work great and it is very easy to implement!

Til Valhalla Project
United States
10 months using the app