Reviews (240)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, user-friendly drag-and-drop interface, and versatile functionality that supports complex pricing models and photo uploads. They appreciate the minimal setup, continuous updates, and the app's ability to enhance customer satisfaction and potentially increase sales through detailed product customization.

April 30, 2021

I'm very happy about this app and its support team. They are very skilled and genuine people, ready to serve.

Teipit
Finland
9 days using the app
February 25, 2021

Great app. It does specific things that no other app does in terms of pricing and custom calculations. A must have for any business that needs quantity breaks or any other specific pricing features. The support staff is excellent as well, very responsive, friendly and helpful.

Pack Pacific
United States
8 days using the app
September 1, 2020

We have been looking for a solution to enable our customers to purchase custom size products, based on total sqft / area. The Custom Price Calculator app is the only solution we were able to find. It works perfectly and truly solved a challenge we had - easily and affordably. Strongly recommended.

VMAT
United States
8 days using the app
Edited November 4, 2020

I tried many apps to build my own custom product, but so far this is the best with amazing customer support.

iWintronic
Canada
7 days using the app
Edited September 22, 2022

Seems to work well for getting a price. Although it hangs when creating a product at the point where the customer, clicks "Add to Cart", it can hang for minutes. I've contacted support, no reply. It has something to do with inserting product variants in the back end. Update: I had logged a support ticket with the developer and had no response until I left this review. The team then got back to me and helped fix the problem. It now runs much faster. The developer explained that there was an issue with Shopify's system, whereby after a new product variant is inserted the price may not reflect in Shopify's database for up to 20seconds. However, for me this lag was lasting up to minutes. To fix this it was explained to me that the developers have to get access to your theme and change it to source the price directly from the App. - It would be nice if the developers could build in information to allow us store builders to do this ourselves. If it can't be done automatically. It would be nice to see Shopify add support for creating variants on the fly. In the meantime, if adding a product to the cart hangs it seems you'll need to lodge a ticket with the App team to make a change.

Linear Grates
Australia
7 months using the app
ApiPPA replied September 19, 2022

I am very sorry to hear about this. Many themes behave differently and therefore we need to help with the setup. Our support team has just reached out to you to get the information required to get this working for you.

I hope this resolves the issue ASAP.

Thanks

February 9, 2022

I tried a few other calculators but this one is the best I've found. The more I work with it, the more expansive its capabilities seem to be! And the support!!!! Sahil is the best! What kind of support team offers to have a video call where they walk you through your problems, sharing screens, to find a solution? Nowhere, except here. Choose this App if only for the outstanding service they provide! Thank you Sahil for exceptional support!

Box Beam Collection
United States
7 days using the app
April 1, 2021

This is a great app so far. It works well for the intended purpose. The support is excellent as they go beyond what is required.

EarthandLuxe
United States
6 days using the app
November 15, 2022

At last, I found this app does a lot of the complicated price calculations that I was looking for. Really worth checking out if you need some special calculation features in your shop. Deanna at support was most helpful when I needed her:-)

event2print
Norway
6 days using the app
September 12, 2020

This is the best app for the feature it provides. Easy and simple to use. Does what it says. A lot of new features are promised to be coming soon.
It really helped us provide custom pricing for our products which was not possible with any other app the way it can be done with this app.
The support is quick and friendly. They helped a lot in the process from installation to configuration.
Thanks a lot.

Alpha Global Imports Pty. Ltd.
Australia
6 days using the app
August 30, 2020

I have migrated to this app from another and am very glad I did. The app is easy to install and create custom calculators. The support has been excellent and Sagar managed to get this going on my website in a short time (some custom code conflicting with the app). Very happy customer!

C4 Print
Australia
6 days using the app