Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to customize product prices and handle complex calculations. It's ideal for businesses requiring additional service charges or specific measurement-based pricing. The interface is user-friendly and customizable, allowing for a tailored calculator look. The support team is noted for their quick and effective problem-solving. The app has been a significant asset for small businesses, positively impacting their profitability.

Edited February 26, 2024

Kristina and her team handled my frustrations and transformed it into Joy! They always go the extra mile honestly and if you're looking for the best custom price calculator, you have finally arrived and the reviews speaks volume. I highly recommend!

Luxurious Decorations
United Kingdom
About 1 year using the app
ApiPPA replied June 13, 2023

Thank you for sharing your positive experience with Deanna and her team! It's wonderful to hear that they were able to address your frustrations and bring you joy. Their dedication to going the extra mile is truly commendable. We're delighted to be recognized as a provider of the best custom price calculator, and we greatly appreciate your recommendation. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

September 20, 2023

Had some trouble getting up and running but their customer service was on point and fixed my issue immediately for me. So far so good!

Actual Prints
United States
18 days using the app
ApiPPA replied October 31, 2023

We appreciate your understanding and patience during the initial setup process. We're thrilled to hear that our customer service team was able to promptly address and resolve your issue. If you ever encounter any more questions or concerns in the future, please don't hesitate to reach out. We're here to ensure your experience remains positive and trouble-free. Thank you for your feedback, and we look forward to continuing to assist you!

August 23, 2023

I want to thank Arne, Keisrina, and their whole team. That taught me from zero to hero. This calculator is not only the best App but also contains all of their hard-working.

Simple K Inc
United States
4 months using the app
July 26, 2023

I was finding it increasingly difficult to find a calculator to calculate square metres to enable me to sell my products on my website. I came across Custom Price Calculator and never looked back! My dealings were with Kristina, who is absolutely amazing! I would highly recommend her for all your projects and hope you all get the pleasure of working with her. The calculators have been a godsend and cannot wait to turn my website live to see how well they work in practice.

My Tile Store
United Kingdom
22 days using the app
ApiPPA replied August 9, 2023

We're absolutely thrilled to hear about your positive experience with our Custom Price Calculator and with Kristina's assistance! It's fantastic that our app has been able to provide a solution for your square meter calculations and enhance your website. We greatly appreciate your recommendation and kind words about Kristina's expertise. We're here to support you and make sure your experience continues to be smooth and productive.

May 2, 2023

We absolutely love this app! The customer service, especially "Miss Deanna", has been incredibly attentive to our needs. No matter the hour, she never hesitated to offer assistance. This app has become a cornerstone of our online store and has significantly contributed to the growth and development of our business.

LetraWalls
United States
About 1 year using the app
ApiPPA replied May 3, 2023

Thank you so much for your positive feedback and for sharing your experience with our app and customer service team, especially Deanna. We're thrilled to hear that our app has become a cornerstone of your online store and has significantly contributed to the growth and development of your business. We take pride in providing exceptional customer service and it's great to hear when our efforts are recognized. If there's anything else we can do to assist you, please don't hesitate to reach out to us or Deanna.

Edited May 16, 2023

We have been using this app for over a year now. It is an excellent app with great Support!
Thank you

CreoGlass E-Shop
United Kingdom
About 2 years using the app
ApiPPA replied May 16, 2023

Thank you for your feedback! We're delighted to hear that you have been using our app for over a year and find it excellent with great support. We strive to provide the best user experience and support possible, so it's rewarding to know that we've met your expectations. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!

September 1, 2023

The best app on the market for calculating the price based on the area, 5 stars for the application and above all 5 stars for the customer service that saved us by helping us to better configure everything. they are number one

Stickerprint
Italy
About 1 month using the app
ApiPPA replied September 21, 2023

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had such a positive experience with our app. Our team works hard to provide top-notch customer service, and it's great to know that we were able to assist you in configuring everything to your satisfaction. If you have any more questions or need further assistance, don't hesitate to reach out. We truly appreciate your 5-star rating and your support!

July 23, 2023

Very Very bad customer service!!!!!! i am trying to reach them our from past 1 week but they are giving responses after 1 or 2 days!! i want to have this app on my shopify store but i seek help and no help is given at all, they are not even giving a specific time so that i can sit and resolve my issue in one go!!!!

BLENDD
India
4 months using the app
ApiPPA replied August 9, 2023

We deeply regret the challenges you've encountered regarding our customer service. Your frustration is entirely valid, and I apologize for any disruptions this situation may have caused. Your feedback is highly regarded, and we are taking this issue seriously.

We are fully dedicated to enhancing our response times and ensuring you receive the necessary support to successfully integrate the app into your Shopify store. We have been attempting to reach out to you through email and chat to address these concerns. Kindly respond to our messages so that we can work together to resolve these issues promptly. Your satisfaction is our priority.

June 13, 2023

Really good service here, prompt! The app itself is robust and full of features. I've been using it on and off successfully for the past couple of years, no complaints would recommend the app100%

North Walsham Signs Ltd
United Kingdom
8 months using the app
ApiPPA replied June 13, 2023

Thank you for your kind words and positive feedback! We're thrilled to hear that you have found our service prompt and our app robust, packed with useful features. It's fantastic to know that you have been using it successfully for the past couple of years without any complaints. We greatly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any questions or need further assistance, please don't hesitate to reach out.

June 14, 2023

App works fine. However i just installed it from my website and now a lot of products are missing the quantity input and i can't get it back.

SteenDeco
Netherlands
5 months using the app
ApiPPA replied June 15, 2023

I'm sorry to hear that you're experiencing issues with missing quantity input for products after installing the app from your website. We have sent you an email and we would be happy to assist you. Providing us with specific details of the issue will help us better understand the problem and provide you with a solution.