Bespoke Shipping , 199 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and support for various shipping options, including integration with services like UPS, FedEx, and Zapiet. They praise its reliable performance and exceptional customer support, particularly in guiding through the initial learning curve related to coding and shipping rules setup. Many consider it good value for money due to its capabilities and top-notch customer service.

June 6, 2023

We have been working with Bespoke Shipping for over 5 years now and I can't rave about their services enough! Min is always responds promptly, understands our business needs and makes very complex shipping solutions easy!

Pehr
Canada
Almost 6 years using the app
November 14, 2023

Just installed this app. Works great and customer service was fantastic. Helped every step of the way to make sure the app was installed and working correctly.

STORE TO DOOR
Australia
1 day using the app
November 3, 2023

I don't know how to use this app at all. It's too difficult and complicated

강남카트
United States
About 5 hours using the app
MZL Solutions replied November 4, 2023

Hi there,

The app offers a wide range of customisability for your shipping rates and thus can be complicated to setup, I believe our support team is already assisting you with setup however have not heard back from you further. If you need further assistance, our support team is here to help with any of your queries, we also offer setup services if that interests you.

October 1, 2015

Excellent yet simple. Min was a wonderful help and fast to help set up at very reasonable rate. A cornerstone for my online store needs!

Wild Hibiscus Flower Co
United States
About 7 years using the app
May 11, 2022

Bespoke Shipping is a very powerful way to set up your ship rates. Our products are drop shipped from suppliers located in multiple locations across the US, with disparate shipping providers. We therefore, are unable to use a standard shipping application. Bespoke can handle our unique situation because it provides the ability for complete customization. Through a detailed line of questioning, Min understood our needs and was able to offer up a solution. Min is very responsive, replies within 24 business hours and even programmed the rules for our business. Thank you Min! Bespoke also enabled us to easily sync up our unique ship rates with Google feed, an important driver of our business, in an easy to manage process. We've been using Bespoke since 2014 and I'm very pleased. I highly recommend!

Gumball.com
United States
Almost 7 years using the app
August 10, 2015

We struggled with shipping since starting on Shopify, and we finally have a solid solution. A big THANKS to Min for getting this handled quickly, thoroughly and professionally. I would highly recommend this app if you have any complexity in your shipping needs, or you have some items that need a specific per product shipping rate.

Arcticfoxpro
United States
About 6 years using the app
May 12, 2022

Amazing app. We have been using it for over 5 years and have never had any issues. Min is very responsive to answer questions and make tweaks. It's the perfect app to customize your shipping rates.

www.GiveThemBeer.com
United States
About 6 years using the app
April 24, 2016

This app was a lifesaver. We needed a custom change that wasn't built into the app to make our delivery charges subject to the delivery date chosen, so we emailed Min who helped us through the process. I am not a php programmer, but the guide and example provided by Min made it simple for us to create a zip-code, delivery date, and time-ordered dependent solution. You DO have to put in some time to make it work, but we're extremely happy with the results!

Terra Bella Flowers
United States
Almost 6 years using the app
Edited December 14, 2014

Before giving this app a fair try, I thought that all these 5-star reviews were fake. However, after installing the app and getting it configured, now I am leaving a 5-star review myself.

However, I should warn casual users: this is not a trivial app. It is not something you install and "it just works." The UI is actually a PHP code editor. You'll need your own PHP-based config file.

Fortunately, the developer is extremely helpful and responsive. He helped me get up and running quickly. He provided my initial PHP config file. As I said -- awesome support!

I also learned a little PHP syntax myself. This allowed me to put my exact shipping needs into action with the help of this app. It is very powerful. And it works seamlessly.

This app significantly improved my store's shipping!

I highly recommend this app.

FitEyes eStore
United States
Over 5 years using the app
December 6, 2021

As the majority of the other reviews indicate, the support you receive with this app is astonishing. If you have shipping limitations and are using the Shopify platform, I am confident in saying there is no better app to at least try. The app is consistent and I have used it across multiple client stores. I highly recommend the app and the team behind Bespoke Shipping.

Fox Labs
United States
Over 5 years using the app