Bespoke Shipping

Have been using this app for over 4 years.
It is perfect.
Customer support has been excellent.
Cannot flaw.
If I could give 6 stars I would.

With most customer service these days being a forgotten part of business, it's great to find a company that responds above and beyond your expectations. We needed a multi-layered shipping configuration. With each option we requested, Bespoke (MZL Solutions) responded with, "Yes." Within hours... click. Exactly what we needed. As far as we're concerned (and happy to admit it), there's no need to look for any other shipping solution. It's all right here! Thank you MZL Solutions.

Great so far. Min Liu responded quickly to configuration questions and helped us get setup with product specific shipping that wasn't possible with Shopify's built in capabilities.

Update 1/28: We had changed our shipping setup for a few months and stopped using this app but again have found a need to get some custom rates setup. Min is the best and helped us get going super quick with the new logic we needed. If you have custom shipping requirements, this is the way to go!

I had a very specific shipping requirement and Min responded quickly to my request. I was thrilled that he was able to write the code I needed and now my shipping works exactly as I want! He was very responsive and professional and I highly recommend contacting him if you have questions or specific needs. I could not be happier!

One of the best value apps on the app store, and the only shipping app we're aware of that allowed us to build custom logic with code which is exactly what we required given the complex nature of our shipping rules. Support is also very good, with quick and helpful replies.

The support team went above and beyond helping us achieve some pretty complicated shipping goals. The app is well worth the expense.

Min is just AMAZING. This man deserve an OTSTANDING customer service rate.

We have just started to use this app to help us with some of our more complex shipping rules. Min was very helpful, they understood our requirements and implemented our solution quickly and efficiently, 5 star customer service. I would highly recommend this app.

Quick update - After a few months using the app, we need to implement some new shipping rules, this app is so powerful, i managed to set up new rules based on UK postal zones. I need a bit of help from app and the support is so good, they got back to me in less than an hours with the resolution. Top class.

Hallelujah!!! If you have any shipping problem whatsoever, Min and this app are probably your solution. We had an issue neither Shopify or other apps like Better Shipping could or wanted to solve. Min quickly responded to our request and was easily able to completely customize our rates (set a flat rate per product, per quantity, per country across all our products). He's the best!!!

Update: a few years into using Bespoke and it still works great, support is amazing and now that we have learned to do our own adjustments we are even happier than we have ever been....see below.....

There is no way any other app would work so well for our shipping needs through Shopify and the customer service is beyond our wildest expectations. Our shipping rules are a little complex and the app does exactly what we need it to do. It accurately presents shipping pricing for our customers for UPS, FEDEX and all those great USPS Flat Rate and Reduced Rate A and B boxes. Thanks again.