Reviews (209)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.

June 26, 2020

Great app, our customers were able to estimate shipping cost before adding to cart. Exceptional customer service.

Foam Sales
Australia
Almost 3 years using the app
January 25, 2016

You really have to love this App. It gives the flexibility with shipping that we all need and at reasonable price.Best thing is, as your shipping needs change you can update the App. I have no programming experience and the support has been top class.

Bokkiekids
Australia
Almost 3 years using the app
October 14, 2015

Excellent App for any store wishing to have more flexible shipping rates. A++ Support from the Developer!

Highly recommended.

Zasttra Com
South Africa
Almost 3 years using the app
June 22, 2016

Bespoke Shipping helped us resolve a shipping challenge on our Shopify website. Notably, we have one product that requires 2-day shipping (UPS) during the summer months due to heat challenges.

Not only does Bespoke Shipping integrate with UPS, but it allowed us to create custom shipping rules on a product basis.

And, by request, Min helped us get this up and running quickly...in less than one day, freeing up our team to focus on other aspects of the website.

Give Bespoke Shipping a try...you won't regret it.

Royal Hawaiian Orchards
United States
Almost 3 years using the app
November 11, 2023

Amazing app, found it when I first began and haven't stopped since, it helps me calculate accurate rates for my customers, integrate my various couriers into one platform and create complex groupings based on my business needs. Customer support is always quick to respond and helpful in sorting out my issues big or small!

Chi Herbal
Australia
Over 2 years using the app
May 15, 2016

Needed customized shipping rates based on product specifications. Everything was set up within 1 day and works great. The service + product are both top notch.

Thanks!

Cheesyplace
Canada
Over 2 years using the app
January 13, 2020

This app is amazing. Works great. The customer service that Min provides is absolutely extraordinaire. Responds super fast, they care about their clients and they are very attentive to your needs. I fully recommend for you to use this app if you need custom pricing for your Shipping needs and or provide your customers with pricing from your Canada Post account directly.
Thank you Min for all your patience and help!!!

Pura Fibra Gear
Canada
Over 2 years using the app
November 11, 2016

Bespoke Shipping is a must-have app. With shipping costs being so high, and with carriers in the US using dimensional weight for most orders, charging incorrectly for shipping could easily cost us our margin on a sale. The owner, Min, provides excellent customer service and can custom-write code (for a small fee) that precisely meets your needs. Or, if you're a PHP whizz, you can code it yourself. We use FBA and another third-part fulfillment service. There are factors with both that affect our shipping costs (standard vs. oversized for FBA, dimensional weight and choice of carrier for our other service). The custom code we had Min write takes all of this into account and provides the customer with a choice of three shipping speeds with fees that precisely match our own shipping costs (including live rates from the carriers). This allows us to keep our shipping fees as low as possible for our customers, while ensuring that we are not losing money. As every seller's circumstances will be different, the advantage of Bespoke Shipping is that highly customized code can be written to meet any sellers needs. Highly recommended.

Tredoni
United States
Over 2 years using the app
February 5, 2020

HIGHLY RECOMMENDED
I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories.

The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged.

I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information.

HIGHLY RECOMMENDED

Baraka Shea Butter
Canada
Over 2 years using the app
June 15, 2018

This is a lifesaver app for shops with complex shipping rules. The PHP interface allows you to create complex shipping rules. Can recommend the app enough for people who need these kind of functionality on their website.

Cruelty Freeshopping
United Kingdom
Over 2 years using the app