Reviews (209)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.

Edited September 8, 2018

I'm a seasoned pro, having coded for decades. If you need a hook into Shopify shipping, and can write the logic (mostly cascading if-statements), this is the perfect tool for you.

I wasn't a PHP person, but just downloading NetBeans for PHP and playing around with some Google searches and tutorials is a quick way to get started.

Highly recommended.

Great support from Min too.

One year later: this app still is a key piece to our store. We couldn't live without it. We may not touch the code for many months at a time, but when we need a change, it's easy to jump in and tweak the code. Still HIGHLY RECOMMENDED!

Fieldtestedsystems
United States
About 2 years using the app
January 27, 2018

Is your Shopify website lacking FedEx Smartpost? First give Shopify 0 Stars for this failure but then install BESPOKE SHIPPING and give them 5 stars. Our customers and our company can now save money by offering FedEx Smart Post. Thank you for the installation as well!

Tack Wholesale
United States
About 2 years using the app
January 30, 2017

Awesome app with outstanding service. HIGHLY recommended if you have intricate shipping needs. Well worth the price.

Design Public
United States
About 2 years using the app
April 16, 2015

Min's app was a wonderful solution to implementing our complex shipping logic. It allowed me to offer various shipping rates to various zip codes. Having the correct shipping logic was crucial for my business.

Min's services were excellent and worth every penny. He made sure that every shipping parameter I wanted was met.

Southwind Kayak Center
United States
Almost 2 years using the app
April 23, 2016

This app is not for beginners or those who want simplified better shipping options out of the box...BUT if you are looking for unlimited power and customization of your business logic, this is exactly what you need. We have a super complex setup, where we have two stores that are massively geographically separate and we ship large items where accurate shipping charges are key as getting it wrong is the difference between profit and loss. In the space of a week with an intermediate PHP coder, we had the logic to ship from one or both locations in a single order, to anywhere in our target country, with a choice of two shipping carriers. Where Shopify's out of the box shipping would never allow us to any degree of accuracy with shipping charges, Bespoke Shipping has us getting it right to the cent. Can't recommend highly enough, but make sure you have the skill to code (or use the developers service to help) and understanding of your own business logic and needs first. It's not meant to be simple, it's meant to be fully customizable, and it is.

Mainlandf
New Zealand
Almost 2 years using the app
Edited February 7, 2022

I just wanted to take a moment to thank Min at Bespoke shipping. We have store that sells a living product, so our shipping is inherently tricky. I wasn't sure we would ever be able to get our store to a place where shipping wasn't a constant headache. I started researching different apps available via Shopify and Bespoke kind of stood out from the pack. Min is one of the most wonderful developers out there-- Min is fast, smart and understands the needs of a small business. Very happy we stumbled onto this app and we'll happily be Bespoke customers for as long as our store is active. Thank you Min for your unparalleled customer service.

Cedar Creek Farmhouse
United States
Almost 2 years using the app
June 29, 2020

If you want a customized app for shipping this is it. I wanted certain products to ship for free and others to not. They got it done. Easy to work with a quick!

Powers Sports Memorabilia
United States
Almost 2 years using the app
March 30, 2020

We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.

Neal's Yard Dairy
United Kingdom
Over 1 year using the app
December 17, 2014

I am very happy with the app and the lightning fast email support I received. I will continue using this app for our store and recommend it others. Thank you!

Wild Things Seafood & Steaks
United States
Over 1 year using the app
June 22, 2015

Min is THE man! I had been deciding between WooCommerce and Shopify for a while and one of the big challenges was the complexity of my shipping calculations. I happened to find the Bespoke app and after emailing with Min I knew I had found my solution. He was able to create EXACTLY what I needed and did it fast. Min is friend, fast, patience and knows what he's doing. If you have complex shipping calculation needs this is the app you know. Keep up the great work Min and thanks again!

Pandeiro
United States
Over 1 year using the app