CustomCat: Print on Demand , 556 reviews

My first encounter with their customer service team was positive. I talked to Mike and he helped me install the free version of the app. I definitely didn't need to call in because installing was literally just a click of a button but it was nice to speak to someone on the inside that was so experienced in print on demand. Right now I am pumped to start running traffic and I am confident I will become a power seller in the coming months.

Customer service is always a breeze!

Friendly customer services, fast shipping, good app, 1st app for my online business.
Thank you

First time using CustomCat and I am thrilled with the customer service I received from Brett. He was very professional and answered my questions perfectly. I still have some work to do before launching, but knowing the CC team is here for me which makes this new adventure for me much less daunting.

J.T. J.T. is "my guy" when it comes to assisting in guiding me to executing precision with my "baby", my brand new company that I launched just two weeks ago via my Shopify site.

The very first order was my own before doing an actual live announcement of the business. Why?... well because I am a Jersey Girl, born in Brooklyn so I am always looking into products or companies so as not to get/feel scammed/hustled/robbed. I know well enough to know how something is marketed is one thing, but to experience it in real time and to interact with the people behind the scenes is the truest of tests.

Thus far I am supremely impressed with Custom Cat! J.T. was so on point, he even called me to advise me one of my designs would "bleed" beyond the dimensions of the product if I did not resubmit the design file with specific proportions. Most companies would have stopped at that, but to my surprise he went the extra mile and stayed with me on the phone proactively guiding me... step-by-step through the process of how to make the necessary adjustments to have my products be tight!

Sincere gratitude to EVERYONE at Custom Cat for assisting me in spreading smiles and confidence around the world by simply laying their eyes on my logo of a full figured Water Goddess meant to shine in the spirit of "Representation Matters". In this digital age we all may never truly know just how much what we do day in and day out impacts others.

10/10 I would recommend Custom Cat without hesitation! Kudos again to you all!

Respect,

My first store, bumpy start at first but JT at CustomCat offered the type of support needed by customers. Looking forward to selling a lot of product!

I had some problems because I got confused with the whole thing but the customer service people were there every time I had an issue. Even the "stupid" questions I asked they treated me so kindly. If you are looking for a print on demand company with people who are there - and always quick with a response - for you then Custom Cat is the one you want.

Customer service is fantastic. JT fixed my personalization very quickly. I'm now ready to start selling products w CC. Happy holidays.

Thank you CustomCat for the amazing service! Such a great company to work with!

There are a lot of resourceful Shopify video tutorials when first getting started. Also, CustomCat has so many products available to market my brand effectively. CustomCat was an easy decision to make.