Reviews (546)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active ...
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Great customer service! Thanks for helping me with my issue and giving me some great tips that will save me time in the future.
Great customer service. Hundreds of products along with thousands of variations and reasonable basecost prices are our number one choice.
But we would like to suggest you can offer more expedited shipping service (overnight shipping or 2-3 days shipping) many of my clients want to use this service, they are happy to pay for it!
Highly recommended.
Very disappointing. I spent hours setting up my products. I chatted with CustomCat about design sizes etc, and they were always very helpful. I ordered my first test product, and the colour was rubbish. After the first wash there were cracks all through it. I contacted them via messanger again, and they said they'd look into it. Even though its been a couple of weeks now, they still haven't ...
Hi! I apologize that your first order did not turn out like you wanted. I can assure you this is a big anomaly. Our shirts sustain its color and quality for over 50 washes at ...
Great customer support and great app functionality.
As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.
Ok Custom cat is an awesome app its easy to use great print quality nice sizes of print area.
Custom cat could benefit by adding all over print sleeves labels and i am sure they
will implement all of this.
1 draw back would be if your not selling much maybe just starting out or have a month off you have this subscription fee that many others do not.
i would lose the subs raise the prices a little ...
I saw an ad mentioning that Custom Cat had speedy lead times so I thought I would give it a try as a possible alternative to the backlogged Printful. I ordered samples from Fuel, Teelaunch and Custom Cat at the same time. Custom cat still arrived later than the other two. The print quality is poor at best. I've never seen prints and embroidery work look so bad. All the samples I ordered were also ...
Hi, thank you for your review! I'm very sorry to hear that you've had an unpleasant experience with our service! I would love to review the order with you directly and see ...
Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect
Great App. The CustomCat team is very knowledgeable and helped me out a lot getting started with my business. My orders get shipped within 1-2 days. Keep it up.
Really good app to help get your biz ideas going and flowing and GREAT team at CustomCat to work with you along the way. Get in the game with CustomCat and Go Detroit!