Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.

August 3, 2018

application is too bad. It's a inhibitor to the user.

Awesometee Corp
Vietnam
About 1 hour using the app
Bespoke Technologies replied March 4, 2019

Hi! Sorry that you had an issue with our app. We would love if you could email us on where you want us to improve. We always encourage our customers to suggest where we can improve from an app interface standpoint. We have several amazing full-time developers that are working around the clock to improve the app to make it as user friendly as possible.

April 26, 2019

Good quality products, fast shipping. I really like the customcat working interface: flexible, smart, convenient.

eConvenience Store
Vietnam
4 minutes using the app
June 16, 2022

pretty easy to set up. I really like Custom Cat's variety and choices for apparel. The app integrated pretty easy.

czarclothing
United States
3 minutes using the app
April 20, 2019

looking forward to install this app but want to know 1 thing product price are including shipping rates or do you charge shipping rates extra?? thank you

Mipro shopping
Australia
24 minutes using the app
January 31, 2021

Impossible to read the FAQs, especially the shipping prices as the pictures can't be loaded. Every time I try to upload a design, I get an error message with "your session has expired", but I'm still logged-in. Uninstalled right away.

Amelyia
Portugal
4 minutes using the app
Bespoke Technologies replied February 1, 2021

Hi Amelyia - the reason you are stuck is because you have not activated your account yet. In order for you to export products and for CustomCat to process your orders, you need to activate your account by completing the settings so we have your store name for the shipping label, payment info to process your orders and support email. Please click the red error bar across the top of your dash if your account isn't activated yet.

June 24, 2022

I've used better systems which is the only reason for the 4 star, BUT, their printing and product quality are the best I have seen. Not many print on demand companies do the larger sizing which is a huge reason why I use them. The Tees I have on my store go up to 6XL! Great customer service too :)

Krus-Teez
New Zealand