CustomCat: Print on Demand , 556 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.
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The app is very poorly designed and not intuitive at all. I also did not realize that this is the same company as MyLocker. I've ordered multiple samples from them through Printify and the quality was terrible. They were the worst prints I've ever received.
application is too bad. It's a inhibitor to the user.
Hi! Sorry that you had an issue with our app. We would love if you could email us on where you want us to improve. We always encourage our customers to suggest where we can improve from an app interface standpoint. We have several amazing full-time developers that are working around the clock to improve the app to make it as user friendly as possible.
Impossible to read the FAQs, especially the shipping prices as the pictures can't be loaded. Every time I try to upload a design, I get an error message with "your session has expired", but I'm still logged-in. Uninstalled right away.
Hi Amelyia - the reason you are stuck is because you have not activated your account yet. In order for you to export products and for CustomCat to process your orders, you need to activate your account by completing the settings so we have your store name for the shipping label, payment info to process your orders and support email. Please click the red error bar across the top of your dash if your account isn't activated yet.