CustomCat: Print on Demand , 549 reviews

Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
May 12, 2022

Not only does CustomCat offer actual plus/big & tall sizes, they have amazing customer service. I (and my customers) are very happy with their DTG printed apparel, and I look forward to expanding my product line and growing my business with them.

Swole Unicorns
United States
Time spent using app: 10 months
Edited May 1, 2022

Great app that works just as described. Easy to use and simple to add new products to my shop, and very fast shipping. The quality of the printing on the mugs is excellent. It would be nice if CustomCat would send an email to a seller, with shipping and tracking information, when an order is shipped.

Stoa Mart
United States
Time spent using app: About 1 year
April 29, 2022

Custom Cat is amazing, that's the most import piece if you don't want to read a lot. Here's why it's amazing...We previously did in house print. It was tough to decide we needed to go hands off in order to grow. It was tough determining which POD would have the products we were used to, the quality we delivery, fair pricing and good fulfillment times. They have ALL of that AND amazing support. Not that you need/want to call in as their video tutorials are amazing but when you have to call in it is excellent. Our account manager, JT has walked us through some things like the implementation of the app for use with Shopify and it is clear that they value their consumers. Stop reading and try it for yourself!

United States
Time spent using app: 6 months
April 20, 2022

The CustomCat team is fantastic! They're extremely helpful and knowledgeable. And I love that they have folks that answer the phone. At a time when so many companies don't even offer any phone support, CustomCat maintains that personal connection. I highly recommend CustomCat.

Namaste the Day
United States
Time spent using app: Almost 3 years
Edited April 19, 2022

Perfect supplier.
Right price, great quality. I was going to give 4 stars but that was not right and I changed it to 5 stars. Congratulations.
I will recommend this supplier to my friends

Time spent using app: 5 months
February 1, 2022

This is my second store using CustomCat. Great pricing, great quality, and if there's ever an issue, their support team works hard at getting things right (for you and your customers!) Give them a try - you won't regret it!

Inspire Fantasy
United States
Time spent using app: 4 months
January 27, 2022

Customcat has helped me take my small home business to the next level. Q4 2021 was my best yet because of quick turnaround and customer satisfaction. I can't wait to scale it even bigger this year. Alex is the man and I couldn't have had the success I am having now without his help!

For You Love Always
United States
Time spent using app: About 5 hours
January 14, 2022

Great app! So useful, big help to our business and very easy to make new custom products, put them up for sale, and get them shipped. HIGHLY RECOMMEND!

United States
Time spent using app: 7 days
December 14, 2021

Excellent App and the support from JT at CustomCat exceeded my expectations. I had issues with my theme and integrating the customization feature and I reached out for help. CustomCat assigned JT to assist me. I first described the issue, and he explored it further. He determined it was an issue with my theme. He scheduled a google meet to walk me through the process, and helped me identify a theme that would work best for my store with the built in customization option. He achieved his goal and tested a few products to make sure the feature worked properly. He also answered a few other questions I had, and addressed my issue in less than 30 minutes. These folks truly went above and beyond to provide outstanding customer service. You can also speak to someone, submit a help ticket, or email and you'll get a real person. I know if I have an issue with the App--CustomCat will come to my rescue. Thanks Team CustomCat, I appreciate you all.

Mocha Mugz
United States
Time spent using app: 7 months
December 5, 2021

I have been using CustomCat for the past 2 years, they have a very fast fulfillment time and all my customers are happy with the drinkware items they have received. The support team usually replies to any queries within 24 hours in a friendly manner. Things they could improve, provide a live chat and showcase their products on the Youtube channel. I would love to sell embroidered hats they provide but before that, I want to see how hats look in a real environment and I think a youtube video would be the best way to see some real-life footage of products.

Time spent using app: Over 4 years
Bespoke Technologies replied December 6, 2021

Thanks, for the feedback! Check out product reviews, including embroidered headwear, on our youtube channel!