CustomCat: Print on Demand , 543 reviews

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
    410
  • 3% of ratings are 4 stars
    14
  • 1% of ratings are 3 stars
    8
  • 5% of ratings are 2 stars
    28
  • 15% of ratings are 1 stars
    83
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.

December 13, 2018

I love their products and they really work on behalf of their customers. I do think their design lab is not as easy to use as others but their product line is amazing!!

ShopAOKFitness
United States
16 days using the app
August 9, 2017

I have rated the support 2 out of 5 to be fair but my honest opinion is 0/5 because all of shopify support is live. I live in the uk and if this product is ok for international use I shouldnt have to wait for the random chance that they see my email. I was trying to activate my account and kept getting the "Error
An error occurred while executing the application. Please try again or contact the administrator." easy to use and reliable rating is based on reviews by others. so annoyed that time is being wasted while I wait for someone to see my email

Lock Alise
United Kingdom
2 days using the app
January 18, 2022

sems ok, kinda tough to follow, but it eventually works. I wish all these print on demand services actually had more products. It seems very generic

shop.moxy.io
Canada
About 8 hours using the app
June 24, 2022

I've used better systems which is the only reason for the 4 star, BUT, their printing and product quality are the best I have seen. Not many print on demand companies do the larger sizing which is a huge reason why I use them. The Tees I have on my store go up to 6XL! Great customer service too :)

Krus-Teez
New Zealand
2
2