Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

September 17, 2019

Customer service is of the highest quality. Rapid responses with quick solutions (even offering solutions to problems I didn't know I had in some instances). The app's flexibility was useful as I do tiny and big restocks that are very consistent with developing segmented emails for specific clients. For anyone who continually changes inventory, particularly around amount 0, it is highly recommended

CharlotteWilber
Australia
About 2 months using the app
March 19, 2022

This app is really great, it converts a lot of my Out Of Stock.
The support is also amazing.
A must have APP

TheReelFishingStore
United States
About 2 months using the app
August 18, 2023

I have just installed, and the team were so helpful and quick to set this up for me and get it up and running to suit my theme. Highly recommend!

The Nappy Society
Australia
About 2 months using the app
Appikon Software Pvt Ltd replied August 29, 2023

Thank you for the review and recommending our back in stock alert app!

April 28, 2021

Really easy setup and excellent customer support, which made sure the set up works for our business. Lots of further scope with app, which I hope makes this a 5 star product

Pearson1860
United Kingdom
Over 3 years using the app
April 28, 2022

An absolute must-have app for stores that keep stock. This app has allowed me to update customers as soon as we are back in stock which is such a lifesaver - I used to do it all manually before. Their customer service is amazing as well. Definitely recommend you give this app a try.

Wallet Junkie
South Africa
About 2 months using the app
September 29, 2022

Very good, they have great service and the function of the app is on point for what I need, thank you!!

Mamapachita
Mexico
About 1 month using the app
April 18, 2022

Completely agree with the 1 star review below. The app was good until an issue occurred - it wasn't sending out the restock SMS notifications to our customers, which is causing a big loss in sales for us. We've tried to reach out to support twice, 1 guy literally just stopped replying, so we reached out to another guy but he also doesn't seem helpful. Until now we're still unable to send the SMS notifications, and it seems no one is going to fix this issue.

Pups & Bubs
Hong Kong SAR
Over 3 years using the app
Edited October 4, 2024

Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.

Merge | Thoughtful Goods + Living
Canada
Over 3 years using the app
August 18, 2021

This app integrates perfectly into our theme. At first we had trouble installing it however customer service was very quick to help out! This is way more convenient than manually emailing each customer!

Selfawear
Australia
About 1 month using the app
Edited July 21, 2024

Works well and notifies me when a request has been received.
A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.

halfwine.com
United Kingdom
About 3 years using the app