Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

May 30, 2023

Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.

Chateau Amsterdam
Netherlands
5 months using the app
Appikon Software Pvt Ltd replied May 31, 2023

Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.

June 2, 2021

I haven't had a chance to use the APP yet (website isn't LIVE yet) but so far the customer service is super helpful and fast! They were able to get the app working on my website within minutes :)

Maeberryco
United States
5 days using the app
December 21, 2020

Satendra (at customer service) was great at identifying right away what I needed and got the problem fixed for me. Thank you for putting the time and effort to help me!

The First Element
United States
5 days using the app
August 22, 2023

Simple to use app, very straight forward and organized options and settings! Support was also very quick and responsive to helping me fix the issue of installing it in to my theme.

Puglie Mart
Canada
5 days using the app
Appikon Software Pvt Ltd replied August 29, 2023

Thank you for the review and glad our support team was able to help out so quickly!

August 8, 2023

So far so good! Had one small issue and it was handled over chat in less than 5 minutes. Amazing support! Get this app, you will not regret it.

Highland Duds
United States
5 days using the app
Appikon Software Pvt Ltd replied August 11, 2023

Thank you for the review and glad to hear that our support team was able to help out so quickly!

January 22, 2022

The domain verification does not work. I've confirmed with Shopify that everything has been set up properly (they confirmed) and the app developer keeps telling me that I did it wrong (or something along those lines). Basically 1 day to get a response from them, and the response is usually pointless and reiterating the situation.

Kōv
Canada
5 months using the app
May 24, 2022

We have tried out multiple back-in-stock applications and this one is the best one. Customer support has been really great too! They answer your questions in under 3 minutes which has been awesome!

Stirrings
United States
5 days using the app
Edited March 26, 2023

Great knowledge of the product and willing to help with many questions.
I really like the app with all the features that would provide a great experience for our customers

DTYStore
United States
5 days using the app
February 1, 2021

Customer service was very helpful and promt. I like the delivery policy which allows you to throttle notifications, preventing spamming too many customers with notifications. Thanks!

PURPLE
Canada
5 days using the app
November 25, 2020

As always, awesome customer service with Appikon. They always take the time to answer all my questions, and do follow ups when needed. The app works great! They are also alway open to hear suggestions and to make improvements to their apps. With the free plan, it's a no brainer, I had to install it and my plan can grow with my business, which is perfect.

Clothes & Roads
Canada
5 days using the app