Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers about restocked items, aiding in sales recovery. It integrates well with Shopify, offers customization, and is known for its reliable performance and user-friendly interface. The support team is praised for their excellent customer service and quick issue resolution. Merchants also value additional features like Facebook restock notifications and customer interest analytics. It's seen as a beneficial tool for increasing revenue, particularly for stores with frequently restocked limited SKUs.

March 14, 2023

Wonderful! We've received so many purchases from it. The customer service is extremely responsive and helpful as well!

Dareth Colburn
United States
About 3 years using the app
January 4, 2022

Back in Stock Alerts has been a great tool for our online store that has boosted our sales. The team offers fantastic support.

Simple Style Co
Australia
About 3 years using the app
January 19, 2023

Easy to use, easy to install, reliable and responsive support, user feature-request forum. What's there more to ask for?

SwaddleDesigns
United States
About 3 years using the app
October 11, 2020

So difficult to find a great, simple and flexible app for back in stock. I tried few, even those bundled with other apps. My website is selling limited edition of paintings so we print in small batch and regularly products are temporarily OUT OF STOCK. So we need such an app to make sure we are not loosing clients and reduce the questions about stock (very time consuming for us and source of frustration for the clients). We also need to make sure to reach them the way they want : Email is boring we need more. Two things that make this app stand appart : FB Messenger integration and SMS, and two style of pop-windows. I like that everything is easily fully customisable (colour, text appearance etc) and ready out of the box. As usual with my theme, I needed few adjustments and the team did a great job and within 24 hours. My favourite feature : the app is triggered by the variants stock not the the product stock (means the button will appear and disappear according to the variant stock). this is useful if like me, you have only products with variants. Also,,alerts when back in stock are working very well (SMS, FB etc) and are fully automatic. Price is OK too, ($9/month) and will follow your 'success' so it is fair. You shoudl give a try guys.

Eyefood Factory France
France
About 3 years using the app
July 8, 2021

Customer line is helpful and knowledgable. Great app for Shopify. They are willing to work with you!

Westwind Wear
United States
About 3 years using the app
Edited April 8, 2021

Amazing app and works really great. Support is amazing and will respond right away and fix any issues you may have. highly recommend this app to any size business as it works great to capture email addresses for customers who are interested in knowing when their favorite product will be back in stock!

LiCi Fit
United States
About 3 years using the app
February 12, 2021

Hasti helped me set it up with the theme we used and it looks great. Friendly and timely support from the team. Thanks.

BadAce Tactical Canada
Canada
About 3 years using the app
March 20, 2021

I VERY rarely leave reviews but I just had too here. Abuzar helped me with some styling issues I was having and he was swift and got it done in 5 minutes completely FOC. He was polite and understanding of what I wanted. I believe they are just a small team and every little review helps. The app itself is brilliant and the customer service afterwards is outstanding! Great job guys!

KewbzUK
United Kingdom
About 3 years using the app
Edited May 19, 2023

I recently started using this amazing app that sends me instant notifications when products I'm interested in are back in stock. It's been a game-changer for me, and I wanted to share my experience.

Today, I noticed the app wasn't intergrated, but in under less than a minute, updated et voila! Done! Great team!

Silou London
United Kingdom
About 3 years using the app
March 18, 2021

Love this App. We are having issues with keeping up with customer demand so this helps us recover some of that revenue. Great customer service also!!

Sun Bella
Australia
About 3 years using the app