Reviews (2,003)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

Edited January 19, 2022

Had a small customization issue. I reached out to support to see if they could accommodate our customization request and they went above and beyond. Thanks Zia!

RUCKUS COMPANY
United States
About 3 years using the app
January 4, 2022

Back in Stock Alerts has been a great tool for our online store that has boosted our sales. The team offers fantastic support.

Simple Style Co
Australia
About 3 years using the app
July 11, 2021

App was amazingly easy to install (no issues) and customize to our theme. I did have a few questions that were answered immediately by Shikha. I look forward to increasing our sales ratios and our overall customer experience. Thank you!

Traveling Tikes
United States
About 3 years using the app
March 14, 2023

Wonderful! We've received so many purchases from it. The customer service is extremely responsive and helpful as well!

Dareth Colburn
United States
About 3 years using the app
October 11, 2020

So difficult to find a great, simple and flexible app for back in stock. I tried few, even those bundled with other apps. My website is selling limited edition of paintings so we print in small batch and regularly products are temporarily OUT OF STOCK. So we need such an app to make sure we are not loosing clients and reduce the questions about stock (very time consuming for us and source of frustration for the clients). We also need to make sure to reach them the way they want : Email is boring we need more. Two things that make this app stand appart : FB Messenger integration and SMS, and two style of pop-windows. I like that everything is easily fully customisable (colour, text appearance etc) and ready out of the box. As usual with my theme, I needed few adjustments and the team did a great job and within 24 hours. My favourite feature : the app is triggered by the variants stock not the the product stock (means the button will appear and disappear according to the variant stock). this is useful if like me, you have only products with variants. Also,,alerts when back in stock are working very well (SMS, FB etc) and are fully automatic. Price is OK too, ($9/month) and will follow your 'success' so it is fair. You shoudl give a try guys.

Eyefood Factory France
France
About 3 years using the app
July 8, 2021

Customer line is helpful and knowledgable. Great app for Shopify. They are willing to work with you!

Westwind Wear
United States
About 3 years using the app
January 19, 2023

Easy to use, easy to install, reliable and responsive support, user feature-request forum. What's there more to ask for?

SwaddleDesigns
United States
About 3 years using the app
May 24, 2023

当店では入荷予定アイテムの入荷通知で使用しております。
入荷時にお客様に自動でメールを送ってくれるので、実店舗でも活用しております

必要最低限の機能でシンプルで使いやすい。サポートも迅速ですぐ対応してくれます。

ADDICTION FUKUOKA
Japan
About 3 years using the app
Appikon Software Pvt Ltd replied May 25, 2023

5つ星のレビューをいただきありがとうございます。 このアプリがオンラインストアだけでなく実店舗でも役立つと聞いてうれしいです。 再度、感謝します!

Edited April 8, 2021

Amazing app and works really great. Support is amazing and will respond right away and fix any issues you may have. highly recommend this app to any size business as it works great to capture email addresses for customers who are interested in knowing when their favorite product will be back in stock!

LiCi Fit
United States
About 3 years using the app
February 12, 2021

Hasti helped me set it up with the theme we used and it looks great. Friendly and timely support from the team. Thanks.

BadAce Tactical Canada
Canada
About 3 years using the app