Reviews (1,998)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective waitlist management and comprehensive features, including targeted notifications and support for both email and SMS. It's praised for easy installation, straightforward setup, and providing valuable insights into customer demand, which helps in inventory management. Customer support is noted for being responsive and efficient, enhancing customer engagement and boosting sales.

Edited February 17, 2022

Does exactly what it says, really well. Customisable to suit the shop's theme. Couldn't see the button at first - had a quick response from Customer Support and the issue was quickly resolved. Support for a later query about test e-mails was equally responsive and helpful. Very happy with this flexible and powerful app. Update Feb 2022: Had initial problems making it work with a new theme. Support was super responsive and got it working very quickly. Really great customer service.

All Bamboo
United Kingdom
Almost 3 years using the app
September 26, 2021

Customer support was very fast and helpful in the setup and support of the app and answered all the questions I had. Very welcoming to be talking to a live person instead of a bot these days haha.

Tool Express New Zealand
New Zealand
Almost 3 years using the app
Edited October 17, 2022

We have been using this App for over a year now and it is working very well. We are getting a lot of people coming to the store after learning that the product they wanted is available. Great and effective way to know what people want and alert customers to restocking.
We had a few questions about customizations and the team was very responsive and helpful in walking through the solutions with us.

Cool East Market
Canada
Almost 3 years using the app
Edited January 17, 2024

Very happy with the app on the front and back end. Very user friendly and prices are cheap. Very highly recommend. Also, happy with the customer support, it was quick and easy. Updated for 2024. Again, support we're unbelievably helpful and quick to respond to messages

Fitness Warehouse Commercial
Australia
Almost 3 years using the app
January 6, 2021

I just set up this app and I love it. The free version is generous and support set it up for my custom theme within minutes. We have a popular product going out of stock soon so I’m very happy to find a solution.

Cypress Sweets
United States
Almost 3 years using the app
July 29, 2021

Great and prompt customer support, easy to use and the free plan is good enough for small startups with not so many products in the beginning.

BOBIWORKS
Hong Kong SAR
Almost 3 years using the app
October 29, 2019

Amazing app. I am seeing a good uptick in returning customers, when I restock. Highly recommend.....

carmencarmen
Belgium
Almost 3 years using the app
Appikon Software Pvt Ltd replied October 30, 2019

Thanks for your word. We are very grateful for customers like you. Back in stock team always available for you 24X7 any time for any query or question regarding our products and services.

Edited May 18, 2023

Works well and customer support is helpful and usually responds very quickly.

**UPDATE** Unfortunately, we had to switch to a different app. The notify button kept randomly disappearing from our pages. After several attempts to fix the issue, support said the app doesn't work with GEMpages landing page builder. Not sure why the two would affect each other, since BackinStock functions on the product pages, not the landing pages. Support said there wasn't a fix, so we had no choice but to find an alternative.

Mount Mansfield Maple Products
United States
Almost 3 years using the app
March 8, 2021

I very easy to use. I love it. The costumer help was wonderful. Thanks for answer all my questions and requests.

Inbiotech SAS
Colombia
Almost 3 years using the app
August 2, 2021

Hi, I really appreciate this app. I got good help from Hasti. I really recommend this app. Check it out.

Leo Chevon
Norway
Almost 3 years using the app