Reviews (1,056)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.

January 31, 2025

The app does everything we need and the tech support is amazing. They helped us resolve issues quickly and efficiently. Great company to work with!

Fein US Dealer Portal
United States
5 months using the app
August 23, 2024

Very happy with the support that Bold Commerce provided regarding an issue we were having with custom pricing. Shout out to Chintak who was very fast to respond and helped get the issue fixed promptly. Thank you for the great support!

DVDO
United States
Almost 4 years using the app
October 4, 2024

The Support was extreme friendly and helped me with all of my Requests.

Joe Frex Retail
Germany
3 months using the app
April 23, 2024

Excellent build quality. Service is amazing as well. We have been using Bold for some time and quantity breaks work well. Irfan's help has been amazing in helping us solve anything which occurs.

Ampack
United States
Over 3 years using the app
BOLD replied May 8, 2024

We love to hear it! Reliable quality and exceptional service are what we strive for. Thanks for taking the time to submit a review.

Edited April 12, 2024

When it comes to eCommerce, finding the right tools to tailor your business precisely to your needs can be challenging. The Bold Customer Pricing Module has proven to be an invaluable asset to our operations, especially in managing pricing strategies with efficiency and customization.

1. Efficiency in Adjusting Pricing: The module excels in its ability to swiftly adjust prices. Whether it's seasonal adjustments, promotional offers, or responding to market changes, the process is incredibly smooth and does not require intensive manual oversight. This efficiency has significantly streamlined our pricing strategy, saving us both time and resources.

2. Bespoke Trade Pricing: One of the standout features of the Bold Customer Pricing Module is its robust capability to offer completely bespoke pricing. This functionality allows us to set varied pricing structures across different brands and products. Our ability to customize these aspects without limitations has enhanced our market positioning and allowed us to cater to a diverse customer base more effectively.

3. Exceptional Support: The customer support provided has been top-notch. The Bold team is responsive, knowledgeable, and extremely proactive in ensuring that any issues are resolved promptly. The level of dedication they show makes it clear that customer satisfaction is a top priority.

Special Mention - Account Manager: A special thanks to our account manager, Irfan, who has been phenomenal. The dedication, expertise, and responsiveness have not only made our experience smoother but also more enjoyable. The proactive approach and readiness to solve problems have greatly contributed to our overall satisfaction with the module.

In conclusion, the Bold Customer Pricing Module is a powerful tool for any eCommerce business looking to enhance its pricing strategies and operational efficiency. The combination of advanced features and exceptional support makes it a highly recommended solution for businesses aiming to tailor their pricing needs precisely.

CleanandShiny
United Kingdom
7 months using the app
BOLD replied May 8, 2024

Thank you for the fantastic review! We're thrilled that Bold Customer Pricing has helped you streamline your operations and cater to your diverse customer base. Our team is always happy to hear how much our support contributes to your success.

September 24, 2024

Helpful to resolve an issue with Custom Pricing

ProGen Global
United States
About 1 month using the app
May 10, 2024

While I am still in the implementation stage of using this app, support has been fantastic. My site has a lot of customizations which can make adding new apps tricky, but Chintak and team have worked with me to solve every question I've had. Support is available virtually immediately and anything they need extra time with has only ever taken a day to resolve.

Grid Connect
United States
3 months using the app
BOLD replied May 13, 2024

We're thrilled that we've been able to help you get Custom Pricing working on your store! Thanks for the kind review.

March 19, 2024

Bold Custom Pricing has done everything that our company needed and more. Customer service is superb and they are very kind and easy people to work alongside with. Businesses like this is what help small businesses like the one I work with with excel. Thanks Bold Custom Pricing for everything!

Next Level Energy
United States
3 months using the app
BOLD replied May 8, 2024

We're so glad Bold Custom Pricing is a great fit for your small business! Hearing how it empowers businesses like yours to excel makes our day. Thank you for choosing Bold!

March 13, 2024

Very quick to respond and very kind. Thank you, Chandan, for your help!

Fox Mill Lighting and Supply Co.
United States
Almost 6 years using the app
BOLD replied March 15, 2024

Thank you for your kind words! We're so glad Chandan was able to assist you.

Edited September 13, 2024

Chintak was sweet. and very helpful. App is great for custom pricing

Building Controls Group
United States
Over 1 year using the app