Reviews (1,056)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.
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looks like an easy app to use. cody was a big help with me helping figure out some small issues we were having. just getting it launched today and looking forward to helping our customers make purchases with more incentives!
Thanks for the review! We're glad to hear that our support gurus were able to sort out the issues you ran into - sorry for any inconvenience those caused!
We're looking forward to seeing you earn more loyal customers with your incentives! Absolutely love that you give back, and have a section on Living Mindful as well; on top of selling great clothing! :-)
The Bold Team is awesome! I've been using Customer Pricing for years. I love it. I ran into an issue and Aryan and his app expert Guri went above and beyond to help me. Love it!
The app works as described. We have a complicated situation and we had some issues. I chat with customer service. I will say that some agents have been "ok" while others are exceptional. I would like to give a special thank you to - Mayank - I had some trouble getting to the bottom of some issues previous and he took control, really was detail oriented. Super sharp and solved the problem. Made sure I was 100% before we logged off.
The support team (particularly Chintak) is very responsive and I appreciate their quick work! I'm only giving the app four stars because I have trouble getting some of the jobs to complete on my end and have to request support.
Thank you so much for taking the time to write in. Your feedback is greatly appreciated! We will be sure to pass your message along to the team. We are glad to hear that Chintak was able to help you out so efficiently.
This app works! I'm happy with it and would definitely recommend it to anyone who wants to create customer loyalty through pricing tiers. I had no issues with installing the app and am grateful at how easy it is use! However, there are 2 things I would like to share if you are considering this app:
1) This app works by creating additional variants for your customer tiers. If you are on a basic plan (like myself) with limited SKUs, you will see this app taking up a lot “SKU space”. For eg. A product with originally 3 variants can balloon up to 12 variants with 3 customer tiers. For me, I exceeded my SKU limit and had to scale down the number of products I can offer with this app.
2) Unfortunately this app, at the moment, does not integrate with Shop Pad. Those browsing my store using Shop Pad can see view the prices for the different customer tiers. And those purchasing items using Shop Pad can't seem to activate their special tier discounts. As I understand, there is some integration work being done to fix this by next year. Until then, I can’t use Shop Pad with Customer Pricing. Sigh.
There are definitely areas for improvement, but so far this app is the best I have seen around and most relevant to my needs. :) Do give it a try!
It is a good app. We are direct to retail, not wholesale, but when our farmers have a lot of one product we can help move them by offering incentives for people to buy more.
We like the app. The only thing I wish would be fixed is some items' default products, for no reason, begin tracking inventory even when I set them not to. When this happens, people can not add more than a few items to cart and we have to troubleshoot. Happens often. Can this be resolved?
Thanks so much for writing in! Our team has reached out to provide assistance with the issue you are seeing. We hope to get the issue sorted and get you back on track.
Great service, and very helpful.recommended.
Thumbs up from me! It does what is says well. Thank you guys and the support is great!
The Customer Pricing app has been great, we have different types of customers and it is nice to be able to direct them all to one website.
The customer service and willingness to help out is fantastic as well, thank you!
We use this app to help us manage the wholesale side of our website! We run into problems a bit more frequently than we would like, our latest problem being a tough one to figure out how to fix. However, Mayank was patient with me, and spent nearly 3 hours working with me to try and get to the bottom of what was happening! I really appreciate the customer service!