Reviews (533)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage complex pricing strategies for different customer groups, offering features like individual pricing, tiered pricing, and quantity breaks. It supports both wholesale and retail pricing efficiently. The app's performance is further enhanced by the responsive and helpful customer support team, who assist with custom coding and smooth updates and migrations, significantly benefiting business operations.
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Bold Custom Pricing has been a great way for us to provide a dynamic, functional wholesale channel for our B2B customers on Shopify without having to invest in Shopify Plus as we are still growing to a level that justifies that level of investment. It's easy to use, affordable and the support team has been great.
Shout out to Chintak for helping me unlock some extra functionality and troubleshoot a few issues we were having. Highly recommend!
Customer support is 10/10 - guided me not only to setup Membership but with the whole Shopify setup. Best customer support i've had in a long time!
Hi there! I'm Laurel, the Product Manager for Bold Custom Pricing. Thanks so much for the kind words about our team. It's great to hear that we could help you get your Shopify store set up exactly how you need it. We take a lot of pride in our customer support, so I’ll be sure to share this feedback with the specialists who assisted you.
We’re happy to have you with us and are excited to see your business grow using our wholesale and tiered pricing tools!
Great app and customer service. Been with them since 2021!
Hi! I'm Laurel, the Product Manager here at Bold. It is so awesome to see that you have been using Bold Custom Pricing since 2021!
We really appreciate your loyalty over the years and are glad our customer service team has been able to support your business. Knowing that our pricing app continues to meet your needs means a lot to our entire team. Thanks for being such a long-term member of the Bold community!
After a LOT of trial and error with other platforms, we finally found the perfect solution with stellar support. We have a fairly complicated catalog for our wholesale program and need a lot of customizable options when it comes to discounts, quantity breaks, mix & match deals, etc. BOLD has been the only app to help us build out a wholesale portal for our clients that can still utilize coupons, give mix & match quantity breaks, and most importantly - give us the support we need as a small business.
BOLD recently made some updates that have been game changing for us but we had no idea how to even utilize them until we were connected with Taylor & Jade from the BOLD support team. They were absolutely OUTSTANDING and I wasn't very pleasant when I initially reached out. (I had a less than great experience with an unrelated tech support incident and was just exhausted and cranky). Regardless - Taylor and Jade were nothing but kind, patient, and clear about how they could help us solve our problems.
I literally woke up today to a demo version of our store completely migrated to a new discounting method that has been applying all of our complicated discounts wonderfully!
Great communication. Wonderful support. Fast work. And FINALLY a solution after almost a year of trying to offer a seamless online wholesale experience for our customers. We tried ALL the wholesale apps you can think of and nothing had the flexibility, customization, and support that we needed except for BOLD. 10 out of 10 stars!
I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly.
I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer.
Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.
It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!
This application is absolutely remarkable! It’s professional yet so simple to use, and their customer support team is truly next level. Special shout-out to Satinder from Customer Success - they went above and beyond to help us. They definitely deserve a promotion! Thank you so much.
Have been using the Quantity Breaks app for years and it's been great. Just upgraded to the latest version and the Bold team (Satinder and Jade) made that transition a piece of cake. Unbelievably fast and thorough communication the whole way. We've been selling on the web since 1997, no one does it better than these guys!! Thank you!
Love to hear this and thanks for the shoutouts for Satinder and Jade!
We had an update on the back end of the app after not using it for some time. Forgot the steps. After poorly describing the issue on my side, it was Chandan to the rescue! Patiently and expertly assisted, and jogged my memory. Five stars, and we're in business!
Thanks for the review!
Bold custom pricing/wholesale makes changing prices so quick on my shopify site. Great product!
Glad to hear it! Thanks for the review.
Stoked this app is available. 75% of our business is Wholesale and this makes online ordering MUCH MUCH easier for our clients. Also Mohammad has been a really big help when we needed customer service with the app. I would highly recommend this app if you would like to offer price breaks for returning customers, wholesale customers, family or friends that want to order directly, this is easier than a coupon code.