Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

Edited November 25, 2020

Intuitive app, simple set up and it does what it's made to do. It's a huge contributor to our shop. There are resources for assistance such as forums and youtube and, like in my case, If I wasn't able to find a solution the Bold team (Stephanie and Taylor) ware quick to help with an issue and very friendly. 5/5

Coppola Beauty LLC
United States
Over 4 years using the app
BOLD replied May 30, 2019

Thanks for the great review! I'm glad to hear that our support team was able to help with your setup - we're always more than happy to, so please let us know if you have have any other questions or concerns.

August 16, 2018

Fantastic app! The customer service and support is outstanding!

Creative Eyewear
United States
Over 4 years using the app
Edited November 22, 2016

Very good and useful app . An excellent customer service ! Thank you Bold Apps Team!

These guys always come through for us, glad to have them on board with us!

Doctors Choice Coffee
United States
Over 4 years using the app
June 4, 2014

Its a great app we are using so that both our loyal customers and retailer partners can all use DebraShepard.com to shop online with us!

DebraShepard.com
United States
Over 4 years using the app
September 5, 2013

Great customer service, super easy set up (they did it for us). Ready to rock and roll!

Chomps
United States
Over 4 years using the app
Edited December 20, 2019

I was in trouble with the tags and the product pricing groups but Kelsey and Rahul were very helpful and I'm happy they solve all my problems!

Fleshgod Apocalypse
Italy
Over 4 years using the app
March 23, 2015

We have been using this app since last year. The app is pretty straightforward and the staff are helpful.

Silver Spoon Jewelry
United States
Over 4 years using the app
October 11, 2017

I had a problem with the app where it was posting duplicate color swatches for the normal product listing and the alternative customer product listing. I contacted support and their support people did a great job of getting the issue to the developers who could resolve my problem. The developer did a great job and we are now fully functional. I was so impressed by the support as often when I make request of app owners to resolve our problems, we never hear back or it takes weeks to resolve. Not in this case. I was informed what was happening all through the process and the issue was expedited and taken care of as soon as possible. Great job Bold!!

Heir Loom
United States
Over 4 years using the app
October 5, 2019

Sukh did an awesome job helping me with adding members to an existing plan then requesting payment.

Never Stop Nutrition Systems
United States
About 4 years using the app
BOLD replied October 8, 2019

We're so glad to hear that Sukh was able to help you add customers to an existing plan you had set up using Bold Custom Pricing. Please let us know if we can help with anything else! :-)

February 3, 2020

The team at Bold are great! Quick to respond and help as needed. Excellent Customer Service and would recommend. Thanks to Taylor for his help today :)

moth-prevention.com
United States
About 4 years using the app