Reviews (1,056)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.

July 11, 2019

Took me three days to get the answers I needed but finally found it. I think some of the support team need to read the queries more diligently rather than just sending a link to after a cursory glance.
Rajni keep on task with me and we finally reached the right info... Im going to try it and hopefully it will meet my wildest dreams and expectations :P

Essence of Coffee USA
United States
14 days using the app
BOLD replied July 12, 2019

Hi there, thank you for taking the time to leave us this review! We're so sorry to hear that you had a less-than-excellent experience with our customer service team initially ...

December 23, 2013

So far so good, i like how it adds the code in for you, just think it pricey

Visconti Tuning
United States
13 days using the app
September 29, 2016

They seem like good people but this app is messing up my store. I update my store daily with new products and I don't this this app can keep up. Some of the products have the discount applied and some don't. Then I found some showing the prices that were suppose to be hidden and others were just fine.

I just need an app that works out the gate with out all this coding which I believe is slowing ...

Designs By Dees Hands 2
United States
14 days using the app
Edited November 5, 2018

11/5/2018 Update:
I received a call from Harry, Lead at Bold Commerce, on 11/30/2018. He explained that the support team member who worked on the installation of the app on my site's theme had a day off -- so it was unfortunate that they had missed my emails after the installation.

Harry apologized profusely, was very supportive and truly committed to setting things right--no matter what ...

Lighthouse Art & Design
United States
6 days using the app
Edited March 8, 2020

not happy about the bold test products showing up in my shopping cart to customers. Will revise review after more time with app.

Update:

+1 star for support.
When we realized this app did not sync with our recurring order app ReCharge we uninstalled it, it broke our theme. But we fixed it.

Redpill Living Inc
United States
3 days using the app
August 28, 2013

Liked the idea of the app but because I only have a specific number of products in stock at a time and this allows wholesalers to purchase "infinity" amounts above the quantity I have it set doesn't work for me.

Other than that, after uninstalling it messed up the variants in my store and I had to have an expert at shopify go back through to fix the coding.

Midori Bikinis
United States
About 23 hours using the app
February 9, 2015

This app would be great if it worked with inventory apps. Because it doesn't work with stitch labs i can't use it because stitch is more important for me than this app so I'm placing wholesale orders manually which isn't a problem really.

Kiko Leather
United States
1 minute using the app