Reviews (1,056)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.

Edited June 14, 2021

Update: App is working now. It still took almost 3 weeks to get it to work and numerous emails, so I can only give it 4 stars. ---- Buggy app and an inexistent customer service. They claim that the bugs are the result of a wrong automatic installation. Apparently now a developer has "installed" it manually for us and the issue is fixed. However it is still showing the same bugs as before and ...

Figured'Art B2B
France
Over 1 year using the app
BOLD replied June 15, 2021

Thank you for the review. We've followed up with the team to improve and move faster in future instances.

February 23, 2016

Quick turnaround on a support issue.

Spaarksphillips
Australia
About 2 years using the app
July 11, 2014

Has the features I need. Very confusing liquid installation process, you will probably have to shell out an extra $40 just to get up and running.

Lucky Braids
United States
Over 1 year using the app
January 28, 2016

I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully.

I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't ...

Alucik
United States
Almost 2 years using the app
September 11, 2017

We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.

Tester Store Demo
United States
Almost 2 years using the app
Edited June 16, 2017

I developed a new theme for Kickoff Couture & we needed the Bold app re-installed into the new theme. Arcee was 100% the most amazing help, constantly answering all questions because I honestly had no clue about why Bold was doing the things it was doing for us. Arcee single-handedly helped us install and setup the Customer Pricing app. LOVE LOVE ARCEE!!!!!!

Kickoff Couture
United States
Almost 2 years using the app
August 6, 2016

Useful app to create wholesale pricing on your Shopify store

The Armchair Affair
Australia
Almost 2 years using the app
February 17, 2014

Customer Pricing has been a very useful app for us. It has allowed us to set prices for VIP customers as well as streamline our wholesale process. It is more or less intuitive, but we look forward to more improvements in the future. Recommended.

Captain Company
United States
About 1 year using the app
February 25, 2020

A little quirky, but haven't found an app that does what Bold can do better. Very appreciative for Carter's level of service and responsiveness.

Trigon Supplies
United States
About 1 year using the app
April 8, 2016

I have not officially launched my wholesale side of my website. But, I do wish that you could set minimums per item for wholesale. For example, in order to get wholesale pricing, you must by a case pack of 6 hats. I can foresee some confusion on the future with wholesale orders since I do actually set quantity minimums and a over all minimum ($150.00) in order to purchase at wholesale pricing. ...

Taylor Elliott Designs
United States
Over 1 year using the app