Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set custom prices for individual customers, offering automatic bulk purchase discounts and various pricing tiers. It's ideal for businesses with a large product range and integrates well with other apps. Merchants value the live chat for quick issue resolution and the responsive support team. The app effectively serves both B2C and B2B customers on a single site, saving time and money.

December 2, 2022

We have used this app for managing discounts for our customers. It works well and is easy enough to use. When there was an issue, the customer support was responsive and helpful. Thank you

CTL
United States
Almost 3 years using the app
BOLD replied December 5, 2022

Thank you for your kind review. Your feedback is much appreciated! We are always happy to support our merchants to keep them on the road to success. Thank you for choosing Bold!

May 10, 2023

I recently used the Bold Custom Wholesale Pricing app and had a great experience. The customer service was very helpful and I was able to get everything set up quickly. Thanks for the great service!

Clubhouse Athletic
United States
About 2 months using the app
BOLD replied May 12, 2023

We are so thrilled to hear about your positive experience. That is exactly what we aim to provide! We will be sure to pass along your kind words to our support team. Thanks for taking the time to write in, and thanks for choosing Bold!

August 9, 2023

Great app and helpful developer team over there. Helped troubleshoot some minor issues with the Detailed Pricing set up and store is working fine now. Thanks.

ViaDerma
United States
10 months using the app
BOLD replied August 14, 2023

We are so glad to hear the team was able to help get you set up and running smoothly! Thanks so much for your kind review, and thanks for choosing Bold!

August 28, 2023

The UI is not always the easiest, but it works overall well for what we need it: giving wholesale prices to our partners and it is flexible enough to handle different margins, or even a set price for a special item.

Logistics G&G
Hungary
Over 2 years using the app
BOLD replied September 19, 2023

Thank you so much for writing in with your review! It's always helpful to hear feedback on all facets of Custom Pricing. We are so pleased to hear it's working well for your needs overall. Thanks for choosing Bold!

January 4, 2023

Easy to set up, not super intuitive to navigate if you don't have instructions, but it works like a charm. And their customer service is unbeatable: reliable, fast and friendly!

Marie Veronique Partners
United States
Over 7 years using the app
BOLD replied January 9, 2023

Thank you for your kind review. We are delighted to hear our support team was able to help you navigate Custom Pricing. We are always here for you. Thanks for choosing Bold!

August 14, 2023

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Badminton HQ
United Kingdom
Over 4 years using the app
BOLD replied August 25, 2023

We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!

August 3, 2023

Bold Custom Pricing is an easy-to-use app and vital for a wholesaler like ourselves where we have different prices for different customer types. I faced a couple of difficulties integrating it with my store but our Customer Success rep A.Chahal was able to solve both issues within a couple of hours of getting in touch.

The Norfolk Hub Trade Portal
United Kingdom
25 days using the app
BOLD replied August 4, 2023

We are so glad to hear that Custom Pricing fulfills your needs! That's exactly what we strive do, design apps that are useful for merchants like you. If you need any help, we are always here! Thanks for choosing Bold!

July 10, 2023

I do recommend Bold Customer Pricing.
It has helped us serve B2C and B2B in one single site. Different pricing strategies are different to manage and this app makes it easier.

Atlesia
Mexico
Over 5 years using the app
BOLD replied July 14, 2023

Thank you so much for your kind review! It makes us so happy to design helpful solutions for businesses like yours. Thanks for choosing Bold!

August 25, 2023

Great app, exactly what we needed. We had a small issue at the beginning and it was rectified, customer service responds very fast, thank you.

SALLE DE BAIN VODA
Canada
4 months using the app
BOLD replied August 28, 2023

We are so glad to hear you are enjoying Custom Pricing and find our support helpful and efficient. This truly makes our day! We appreciate you taking the time to write in. Thank you for choosing Bold!

March 27, 2023

This app has been a great solution for us with offering custom employee pricing on our store. Irfan is always willing to help answer any questions and give detailed explanations! Thank you Irfan!

The Daily Grace Co.
United States
2 months using the app
BOLD replied March 28, 2023

Thanks for writing in with your review. We are so glad to hear our app fulfills your needs, and Irfan was was able to provide you the support you needed. That is what we love to hear! Thanks for choosing Bold!