Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

September 4, 2019

Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!

3 Strands Shop
United States
Over 9 years using the app
BOLD replied September 5, 2019

Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out!

I absolutely love your company's mission; your cause is very special.

February 18, 2014

Elegant flexibility and first class support. This app is a home run. Highly recommended.

Marble Kare Products
United States
About 9 years using the app
Edited June 15, 2022

Stoked this app is available. 75% of our business is Wholesale and this makes online ordering MUCH MUCH easier for our clients. Also Mohammad has been a really big help when we needed customer service with the app. I would highly recommend this app if you would like to offer price breaks for returning customers, wholesale customers, family or friends that want to order directly, this is easier than a coupon code.

Fosterweld - Belt Buckles and Premium Leather Belts; All Handmade in the USA
United States
About 9 years using the app
August 14, 2013

Super easy! It was ready to import my wholesale customers within minutes! Paid the $40 to have them install my code since I am not well versed in web jargon which was totally worth it!

The Coin Laundry
United States
Almost 9 years using the app
January 21, 2015

Love this app! The support team has been prompt and very helpful with all the questions I've had. It delivered what it promised and we are going to extend our use past the free trial period.

Lady Primrose
United States
Almost 9 years using the app
June 25, 2020

Overall, this app has been great to use and the customer service has been outstanding.
Aryan was very helpful recently on guiding us through bulk pricing and need some custom code installed.
If you need tiered pricing, this is probably one of the best options out there on the Shopify store.

Diamond Mowers
United States
Over 8 years using the app
January 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

CMI Corporation
United States
Over 8 years using the app
BOLD replied January 16, 2023

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!

March 3, 2020

We love using Bold apps. Customer service is always on point! Shout out to Challi for resolving our site issue quickly and explaining how to avoid the issue in the future!

Yumbutter // World Changing Nut Butters
United States
Over 8 years using the app
March 7, 2016

We have a very complex model where we sell retail as well as to Interior Designers & Architects so we need to offer tiered pricing that varies by vendor. We also have different vendors by geographic territories depending on their existing distribution so it creates a complex set of issues that I was not sure we would be able to solve until we found the Customer Pricing - Wholesale, Member & Country Specific App by BOLD. It is intuitive, easy to setup and has allowed us a tremendous opportunity to attract stronger vendors and broaden our customer base across the United States.

Juniper House
United States
About 8 years using the app
May 22, 2018

Thank for your patience Mohit! Much appreciated!

Control Freq Gsm
United Kingdom
About 8 years using the app