Reviews (1,056)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.
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This is the worst customer service I have ever had to deal with in my life. Even worse than when I had to talk to someone in India to try and fix my Dell over the phone. They are there to sign you up and charge you and then boom! disappear. I've called and emailed at least 10 times over the last two weeks to get support and I only get a help desk reply that says "Your request (#40331) has been ...
Developers forgot to disclose this on their Frontpage:
--- THIS PRODUCT HAS BUGS ---
--- BUY AT YOUR OWN RISK ---
--- ALSO OUR SUPPORT SUCKS ---
I have had this app for a few months now and been paying for the premium version. I also have multiple other bold apps. So I'm a good paying customer and they make good money from me every month. Unfortunately the support is always wishy washy. There is ...
We are truly disappointed when this app continued to bill us $79.99 for 4 months even after uninstalling the app.
Horrible customer service. The app wont express install and it required me to open a staff account for their team to install, then i reached out but no feedback at all. I cant get a hold of them.
I will change the comment once i get help.
This app doesn't load properly with Galleria theme, or at least it is what the developer is saying. Should not take forever to load a page when the app is supposed to do it. Bold Custom pricing simply doesn't work even if you pay the $59.99 option. This is ridiculous and put us 2 months behind launch day without any proper solution
Bold Custom Pricing works from the shop side, but has some significant limitations for true wholesale use. The app only works on the shop side, it does not apply 'wholesale pricing' to draft orders through the admin portal.
It's not uncommon, when working with wholesale customers to need to supply a pro forma invoice etc. for payment or to enter a paper based order manually, which we can do in ...
the most important feature that the app is supposed to do, which is to apply discount rates according to customer group, does not work on the payment page. if it cannot do this, why am I billed from the day I downloaded it when it was free for 15 days, and why can't someone give me a real answer. customer service is terrible.
Thank you for your feedback. We'd like to apologize for the issue you are facing on your store. Our development team is working hard to get to the bottom of the cause and we ...
I've been waiting 6+ weeks for customer service to fix my issues with this app. Meanwhile, we've been paying full price for something that doesn't work and is holding up my store launch.
Thank you for your feedback. We sincerely apologize for the frustration this may have caused. Our technical experts are looking into the issue as we speak and they have ...
It did not work...and we've trying to get help from support the past 2 months to make things work but the communication from them has been sparse and few.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have ...
I honestly feel sorry for the bold technicians because the bold apps are so incredibly flawed that no one seems to know how to fix them. I had nothing but issues with the customer tiered pricing & wholesale app for months after installation and the issues never really got resolved...not to mention incredibly looooong response times and if it's the weekend...forget about it. Trying to trouble ...