Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set custom prices for individual customers, offering automatic bulk purchase discounts and various pricing tiers. It's ideal for businesses with a large product range and integrates well with other apps. Merchants value the live chat for quick issue resolution and the responsive support team. The app effectively serves both B2C and B2B customers on a single site, saving time and money.

February 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Bambusbasis
Germany
About 2 years using the app
BOLD replied February 9, 2023

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

July 9, 2023

Good app with good discounting functions for our VIP's and industry customers. Excellent tech support as well. Always solved any issues effectively and quick.

Mountain Equipment
Australia
Almost 6 years using the app
BOLD replied July 10, 2023

We are so happy to hear you are enjoying the features of Custom Pricing! Our team is always happy to help when facing roadblocks. Thanks for your support, and thanks for choosing Bold!

July 28, 2023

Everything works as advertised. When on rare occasions things break, the customer service team is quick and very helpful.

Naos Kingdom
Chile
5 months using the app
BOLD replied August 1, 2023

We are so glad to hear that you are happy with Custom Pricing and our support team. We are always happy to help! Thanks for taking the time to write in with your review!

June 14, 2023

Chintak is an Angel! Very patient, quick and helpful! App is nice, it’s easy to communicate with the company for help! Thanks!

Icon I Am
Canada
About 3 hours using the app
BOLD replied July 10, 2023

Chintak is indeed one of our support superstars! Thanks for your kind review. We will be sure to pass along your feedback!

June 21, 2023

Customer service was amazing. They responded and explained very detail. They sorted out my problem very effectively. Thank you so much!

Salvacare
New Zealand
14 days using the app
BOLD replied July 10, 2023

Thank you for your wonderful review. We are so glad to provide the features and service you need. We are looking forward to watching your business grow with Bold!

May 15, 2023

Easy installation, great features and support large import.
Customer support is great, big thanks to Esha for the help! :)

Professional Tire Platform
Hong Kong SAR
About 1 month using the app
BOLD replied May 18, 2023

Thank you for your review. We are so glad to hear you are finding all the features of Custom Pricing valuable! We will be sure to pass along your kind words to Esha! Thanks for choosing Bold!

November 29, 2022

Great customer service. Took the time to respond fully to my concerns and even sent a video demostration! Great app and team

Nouveau Contour USA
United States
Over 2 years using the app
BOLD replied November 30, 2022

Reviews like yours make our day! Thank you for taking the time to write in. We are always happy to support you with anything you need. Thank you for choosing Bold!

October 21, 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Vianney USA
United States
Over 6 years using the app
BOLD replied October 21, 2022

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!

Edited July 6, 2023

Update:
Have been using the app for about a year now and will continue to do so. Works perfectly.

Excellent app that does what it says. Some coding was needed to get it right and Aman at Bold did an amazing job in taking care of this.

LightsOn
Sweden
About 1 year using the app
BOLD replied August 24, 2022

Thank you for your kind review! We are so happy to hear that Aman was able to give you the support you needed. Thank you for choosing Bold!

June 2, 2022

Custom Pricing, has help us give a better price to our members. Do recommend it, is a great product with an excellent support team

SaludenEsencias
Mexico
Almost 3 years using the app