Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

April 5, 2016

Great customer service - Holly has worked with me on several items - each solved very quickly. I appreciate a group that sticks with an issue until solved!

Separett Usa
United States
Over 6 years using the app
August 2, 2018

Really great customer service! We have a unique customization on our product pages and Bold stepped in to help install their app into our customization. Very fast response times and very fast solution. Thank you!

Ravenox Wholesale
United States
Over 6 years using the app
August 21, 2017

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Debis Design Diary
United States
Over 6 years using the app
Edited December 29, 2023

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day
Thank you!

wildmanrocketry.com
United States
Over 6 years using the app
July 7, 2023

The Bold Custom Pricing: Wholesale app's "Detailed Pricing" has allowed us to set specific item prices for specific customers in our Shopify store, with the option of setting either a fixed price or a percentage discount. Before the customer logs in, they see our regular price. Once they log in to their own account, they see the custom price we have reserved for them on certain items. If we haven't set a discount on an item for them, they still see the regular price. We have a large number of products available in our online store, so this app is very helpful for this purpose. It allows us to offer different discounts to different customers on specific products. We can set a tag to a customer record, and then in the Detailed Pricing section we see a column for each tag alongside a row for every product in our store. At that point, we find the product or products and type in the price we want to offer the customer with that tag. The discount price remains attached to the product throughout the time the customer places their order and then checks out, so we don't have to do anything after we set the price. Bold Custom Pricing has been a wonderful option for us and has helped us attract customers who want to see their discounted prices while they are shopping online.

Tri-Med Medical Supplies, Inc.
United States
Over 6 years using the app
BOLD replied July 10, 2023

Reviews like your make our day! Thanks so much for taking the time to write in. We are thrilled to hear the Detailed Pricing feature in Custom Pricing is working so well for your business. Thanks for choosing Bold, and thanks for your feedback!

October 21, 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Vianney USA
United States
Over 6 years using the app
BOLD replied October 21, 2022

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!

October 27, 2022

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Isle of Dogs Wholesale
United States
Over 6 years using the app
BOLD replied October 31, 2022

Appreciate the review! We'll be sure to pass along your kind words to Irfan. Thanks for choosing Bold!

June 16, 2017

Great App so far with great customer service. Mohit rocks!

Waddle Ecommerce
United States
About 6 years using the app
Edited May 4, 2021

Their customer service is great! I was able to work with GURI today and look forward to being able to access and work the app better. Thank you! Had the opportunity to also work with Challi resolving another concern and received excellent customer service again. Thank you all!

Birds & Bees Teas
United States
About 6 years using the app
BOLD replied May 10, 2021

Really glad to hear that the team could help. Thanks again for choosing Bold.

July 9, 2023

Good app with good discounting functions for our VIP's and industry customers. Excellent tech support as well. Always solved any issues effectively and quick.

Mountain Equipment
Australia
Almost 6 years using the app
BOLD replied July 10, 2023

We are so happy to hear you are enjoying the features of Custom Pricing! Our team is always happy to help when facing roadblocks. Thanks for your support, and thanks for choosing Bold!