Reviews (541)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage wholesale and retail pricing on one platform, offering customizable options like discounts and quantity breaks. Its seamless Shopify integration enhances operational efficiency and customer-specific pricing management. The responsive customer support and user-friendly interface are also highlighted, with many crediting the app for boosting sales and customer satisfaction through its reliable and complex pricing capabilities.

August 16, 2018

Fantastic app! The customer service and support is outstanding!

Creative Eyewear
United States
Over 4 years using the app
August 14, 2023

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Badminton HQ
United Kingdom
Over 4 years using the app
BOLD replied August 25, 2023

We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!

May 22, 2018

Thank for your patience Mohit! Much appreciated!

Control Freq Gsm
United Kingdom
About 4 years using the app
March 11, 2022

Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.

LÜM-TEC Watches
United States
Almost 4 years using the app
BOLD replied March 11, 2022

Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!

October 15, 2018

We use this product to give our customers discounts on our product, and it has been great with handling our method of doing discounts. When we ran into some issues with coding things for our site, Cody was quick to help us out!

BerriHealth
United States
Almost 4 years using the app
August 15, 2023

Great app, provided the solution we needed. Saved me from chasing invoices constantly with wholesalers. Also meant we could bring all our sales into one channel and collate data.

Plane Pal
Australia
Almost 4 years using the app
BOLD replied August 25, 2023

We are thrilled to hear that Custom Pricing is working so well for your needs. That is what we strive to provide! We appreciate you taking the time to write in, thanks so much for your kind review!

August 16, 2023

Greatest app! It does everything it promises.
We had great experience with customer service as well, prompt response, quick action.
Thanks, Bold Team!

Trufo
Hungary
Over 3 years using the app
BOLD replied August 25, 2023

Your review makes our day! We are so glad you are happy with our solution. Our team is always standing by to help with anything you may need. Thanks so much for taking the time to write in, and thanks for choosing Bold!

July 14, 2023

Bold support has been great. They've helped me promptly both with their own product and with other issues outside of their scope both promptly and cordially. Thanks Bold team!

XtremeCFM
United States
Over 3 years using the app
BOLD replied July 18, 2023

Thank you so much for your review! We really appreciate the positive feedback. Our team works hard to give the best in support, so this just makes our day! Thanks for choosing Bold!

April 23, 2024

Excellent build quality. Service is amazing as well. We have been using Bold for some time and quantity breaks work well. Irfan's help has been amazing in helping us solve anything which occurs.

Ampack
United States
Over 3 years using the app
BOLD replied May 8, 2024

We love to hear it! Reliable quality and exceptional service are what we strive for. Thanks for taking the time to submit a review.

July 14, 2023

Very useful product. Very helpful staff if anything does go wrong - they get back to you in a very prompt manner.

Precious About Make-up
United Kingdom
Over 3 years using the app
BOLD replied July 18, 2023

Thanks for your wonderful review--it means the world to us to have your support! The team is always happy to help. We wish you every success!