Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

January 22, 2014

Great app that let's you create a wholesale side to your website very easily. Would recommend.

Now my boutiques buyers can place their wholesale orders with re-seller pricing anytime at their convenience in the same site where my retail customers come to shop for jewelry.

www.ceciliagonzales.com

Cecilia Gonzales Jewelry
United States
Almost 6 years using the app
August 30, 2013

Does exactly what it says and does it very well.

Vee's Victorians Doll Clothes
United States
Almost 6 years using the app
July 11, 2023

I had some issues with this app after switching versions, but Chandan was awesome in helping me resolve them. The Bold support team worked extremely quickly to have the issues looked at and fixed. Overall we are happy with this app, but very happy with the people working behind the app.

UI Viral Vector Core Web
United States
Almost 6 years using the app
BOLD replied July 14, 2023

Our team is always happy to help, that is what we are here for! We will be sure to pass along your kind words to Chandan and the team. This will surely make their day! Thanks for choosing Bold!

August 5, 2014

Great application. Any lack of documentation was more than made up for by the stellar support team. They even got back to me on a Saturday! Friendly and knowledgeable, they knew the answers to my questions before I even knew what to ask! 10/10

Patagonia Provisions
United States
Over 5 years using the app
Edited May 20, 2020

They've made improvements over time that make this the best pricing tool on Shopify. So easy to use. Gets the job done. And extremely responsive support. I recommend you give them a try.

Radius Networks Store
United States
Over 5 years using the app
Edited August 22, 2017

BOLD = AWESOME!

I own an E-Liquid Company, We sell retail and and wholesale from our site. We have a number of product and pricing variants. The Customer Pricing App from Bold has made my life so easy! At first I was overwhelmed with all the scary code. The helpful support team from BOLD made installation a breeze and guided me on the right track to getting it working right! Since then, I have been able to assign customer specific pricing for a number of our tiered accounts! The best part is my customers love how simple it is to order from us, which means they are more likely to order again! I could not of accomplished it without the amazing team from BOLD!

Coil Butter
United States
Over 5 years using the app
May 23, 2018

We were having pricing issues so an urgent request was sent out. Despite the time difference, they sent back a response (almost immediately), filled with detailed instructions, screenshot images, and with a genuine passion to help.

That last part, you have to truly appreciate - Technical expertise is one thing, but to be genuine in your passion to help others, that's another.

Amazing apps, even better Support system - Thanks Harry!

I Detox
Hong Kong SAR
Over 5 years using the app
August 4, 2023

We manage 2700 customers, many with custom discounts on over 9000 sku’s. We are able to create profiles for 25 price classes, and give specific discounts for each price class. The amount of time it would take without this app is inconceivable.
Highly recommended .

FEIN Dealer Portal
Canada
Over 5 years using the app
BOLD replied August 9, 2023

Thank you so much for taking the time to review Custom Pricing. Your glowing review made our day! We are happy to hear you are saving so much time. Thanks for choosing Bold!

July 10, 2023

I do recommend Bold Customer Pricing.
It has helped us serve B2C and B2B in one single site. Different pricing strategies are different to manage and this app makes it easier.

Atlesia
Mexico
Over 5 years using the app
BOLD replied July 14, 2023

Thank you so much for your kind review! It makes us so happy to design helpful solutions for businesses like yours. Thanks for choosing Bold!

April 4, 2013

Great new App that replaces the work of multiple apps to create the same function. Customer service was quick and efficient.

EFX USA
United States
Over 5 years using the app