Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

Edited January 5, 2019

We have been using this app for 3 months and it has answered all of our needs. Though I am not techy, the BOLD team have been excellent and very responsive in assisting me with what was begining to feel like an impossible task.

We supply worldwide at Retail price, Wholesale price and distribution price and have products that incur 3 different tax codes.
We supply Countries which are both zero tax and standard tax.

After trying several other apps, the straight % discount which seem to be usually on offer from other sources did not fulfill our requirements.

We found this app to have the ability, to deal with all of it.

I read so many reviews on so many apps, if I were to read this I may well think its fake... but... It's not... Good Luck!

Thank you TEAM BOLD.

With much respect

Star Child
United Kingdom
Over 5 years using the app
January 30, 2014

Excellent App! We run the enhanced version and it works a treat. Easy to wrap your head around and work things out. If you have any trouble the guys are there to help. Excellent to run deals and discounts in your store as well as offer hidden wholesale prices to select customers.

PimpMyEyes
Australia
About 5 years using the app
February 10, 2020

Customer service is stellar especially Kelsey <3 Thank you so much for your quick and accurate responses!

Danielle LaPorte
Canada
About 5 years using the app
June 10, 2019

Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri

cermatreatment.com
United States
About 5 years using the app
BOLD replied June 11, 2019

Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)

December 19, 2017

The BOLD Customer Pricing app has saved countless hours for our team. For each product we select, wholesale pricing tiers are created automatically. This adds up to hundreds of variants created automatically, that would take days to set up manually. Where Shopify has struggled to create anything for wholesale/reseller pricing, this app has made simple. On top of that, Mohit with their support team helped update the scripts and correct customization, providing details of the updates along the way. Absolutely phenomenal support for an app that is critical to our success.

Luxion
United States
About 5 years using the app
Edited February 23, 2021

Having some issues with app at times.. customer service seems to try to resolve the issue. So far they have been able to resolve the issues I have.

MechanixGear
United States
About 5 years using the app
BOLD replied February 24, 2021

Thank you for your review. We are happy to hear our support team has been able to assist any issues you have been having. Please don't hesitate to check out our Help Center or reach out to Live Chat should any questions arise.

Edited June 10, 2019

Awesome service, quick and reliable! If you need assistance with their products, they are a big big help!

SupremeScreenSupply.com
United States
About 5 years using the app
BOLD replied June 17, 2019

Thanks so much for the review - I'm glad to hear that our support team was able to help! Please feel free to let us know if you need anything more, and we'll help out however we can. :-)

June 11, 2021

This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!

Wolf Tooth Components
United States
About 5 years using the app
BOLD replied June 11, 2021

Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.

April 3, 2013

James helped us get the app installed on our store right away and was ready to assist us in learning how it works. So far so good and their support team has been excellent.

Growers Trust
United States
About 5 years using the app
August 3, 2018

Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!

Lighting Originals
Canada
About 5 years using the app