Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

Edited December 13, 2019

I have used the Bold Custom Pricing Wholesale App for 2 years and 1 Month now. I can't believe that I have not written a review for it yet. Better late than never.

I wouldn't have been using this App for the past 25 months if I didn't love it. I like how I can choose whether or not to use variants. The only thing that I do not like about the non-variant method is that I can not use coupon codes during the checkout. This is a Shopify limitation and has nothing at all to do with the Bold Custom Pricing App. Come on Shopify! Make it possible to use multiple discount codes during checkout.

This App has worked perfectly to give my customers the proper discounts. Very easy to use. The Support is fantastic. Always quick to respond. I recently changed Themes. Contacted support asking if they could install the code on the new theme. Installed the code within 2 business days of my request. In the next couple of weeks, I will be using the Bold Discounts Sales App.

Update December 13, 2019

I upgraded my Theme to a newer version of the same Theme. Had to re-install the code. Bold Apps has an automatic code install which makes installing the code fast and easy. But there were a few minor issues with the code install where I needed to contact Bold support. In less than 12 hours from my Support request, Brenda logged into my store and corrected the issues. The staff at Bold Commerce are very friendly and offer world-class technical support.

Quality Cellular Parts
Canada
About 5 years using the app
BOLD replied July 11, 2019

Hi there. Thank you so much for such an amazing review! We're so happy to hear that you've been enjoying our app for so long - we love to hear that.

We strive to offer the best support possible, and are really happy to hear your feedback about us! We sincerely appreciate all of the kind words you have. Your website looks great, by the way! Tons of great selection and well laid-out.

We look forward to helping you configure Bold Discounts should you need any assistance, as well as hearing about your continued success! Please reach out if you have any other questions or comments. :-)

June 12, 2019

Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)

Intact
United States
About 5 years using the app
BOLD replied June 24, 2019

Hey there, thanks so much for the review! We're so happy to hear Guri was able to help you out, and that you're enjoying our apps. :-) Please let us know if you have any other questions or comments!

By the way, your hair primer sounds amazing!

February 25, 2019

My support experience with Nir was, by far, the best I have ever had with shopify app support. Took me through step by step...in a chat window...how to achieve the pricing configuration goal I had in mind. Wonderful!!

WakeBoatSurfing, LLC
United States
About 5 years using the app
August 14, 2023

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Badminton HQ
United Kingdom
About 5 years using the app
BOLD replied August 25, 2023

We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!

June 7, 2018

Just started with this App and after a few little misunderstandings on my behalf the support team got me up and going in a flash! Could not have been more helpful and informed. Very happy... and thanks all round.

Tattooednow
United Kingdom
About 5 years using the app
Edited July 5, 2023

This app enables us to offer a 2 tier price structure, one for public and one for trade who log in to see reduced prices and even quantity discounts. We have been using this app for almost 4 years now and on the very odd occasion there is a problem as we evolve and update our website Bold have been quick to help and sort out the issue even if the problem was of our doing.

Wow Grooming
United Kingdom
Almost 5 years using the app
BOLD replied January 3, 2022

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!

December 12, 2017

This pricing app makes it super easy for us to provide an online portal for our various customer types. It's easy to make adjustments to pricing, it's very user friendly, and the support staff is awesome!

Genexa Llc
United States
Almost 5 years using the app
March 19, 2019

Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.

Salt Strong
United States
Almost 5 years using the app
BOLD replied March 20, 2019

Thanks for your review! Please let us know if you have any further questions or issues; we're glad to help. Your website looks like it has some amazing resources for anglers!

January 7, 2020

This app has been awesome for our company and today when I reached out to get help with a issue the team of Mayank & Brysen got the issue handled very quickly so I could get back to helping my customers!1 THEY ARE AMAZING!!!

EJuice Vape Distro
United States
Almost 5 years using the app
BOLD replied January 7, 2020

Hi there! Thank you so much for the kind words; we're so glad to hear that our app specialists were able to work with you and get everything sorted out with Custom Pricing! So sorry you ran into some issues in the first place.

We're always here to help! So please don't hesitate to reach out if you need anything else. :-)

May 18, 2016

Great app for multi tiered pricing!

Dr Segals Compression Socks
Canada
Almost 5 years using the app