Reviews (541)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage wholesale and retail pricing on one platform, offering customizable options like discounts and quantity breaks. Its seamless Shopify integration enhances operational efficiency and customer-specific pricing management. The responsive customer support and user-friendly interface are also highlighted, with many crediting the app for boosting sales and customer satisfaction through its reliable and complex pricing capabilities.

November 27, 2018

I have used this app for a few years now to cover our wholesalers so they can log in and order online. It has worked great with no glitches and is easy to use. Definitely recommend!

Matworks Ltd Premium Custom Boarding Mats & Snap in Boat Carpet
United States
Over 2 years using the app
March 9, 2022

Amazing customer service! Was helped immediately with a follow up. Providing useful and constructive feedback.

Dayes
United Kingdom
About 2 years using the app
BOLD replied March 9, 2022

Thank you for the great review! We are so glad to hear our support team was able to help you so efficiently. That is what we strive for! Thanks for choosing Bold!

August 14, 2020

Abhishek helped me out to fix some updating issues I didn't understand, he was very patient with me, explaining all the details and did some trouble shooting until all the issues were resolved. Definitely took a load of my worries for the day.

I love this app, it works well for customers buying bulk.

HERITAJ
United States
About 2 years using the app
June 9, 2016

Great App, Does what it says on the tin!

Oakdenedesigns
United Kingdom
About 2 years using the app
May 10, 2019

The app is great for being able to customize pricing for certain groups of customers. I had some questions about something I was trying to do today and Gursharandeep was very helpful.

Mini-Green
United States
About 2 years using the app
BOLD replied May 28, 2019

Thanks for leaving such a great review! You feedback is very much appreciated, and we'll be sure to let Gursharandeep know that he's done such a great job helping!

February 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Bambusbasis
Germany
About 2 years using the app
BOLD replied February 9, 2023

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

March 31, 2022

Bold Custom Pricing support was responsive - thank you Mohammad!
I was unsure how to set up discounts for different client groups and they helped me figure it out.

ONKRON
United States
About 2 years using the app
BOLD replied April 1, 2022

Thanks for your review! We are go glad to hear that Mohammed was able to help you out. We wish you all the best and are happy to support you in your journey! Thank you for choosing Bold!

November 13, 2017

Great app, but even better support, especially when it comes to integrating with our theme, and with Bold's other apps that we use. Danni stands out as a tremendous support person & coder, who has gone above and beyond. I'd say she is an invaluable asset to BOLD.

Reviv Serums
United States
About 2 years using the app
March 21, 2020

The support was great! I was able to resolve my issues easily through chat. Thank you for making it easy.

Tennant Products
United States
Almost 2 years using the app
Edited March 21, 2018

We use this app to manage pricing for our most loyal customers and our resellers. Works well for us and great customer support. Support has been excellent. Special shout-out to Cam, super responsive and helpful.

Immortalitea1
United States
Almost 2 years using the app