Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

December 12, 2019

Installed Bold Quantity Breaks on our site csb-battery.ca Brenda returned my call promptly and new exactly what need to be done to get our site up and running with the app. The Bold Team did the install and it was done in less than two hours. So far it works great.
Michael
csb-battery.ca

CSB Battery Canada
Canada
About 20 hours using the app
BOLD replied December 12, 2019

Hi Michael,

Thanks so much for taking the time to leave us a review, and for providing your website so others can see it in action! Brenda is a hard worker and such a kind person; we're glad she was able to speak with you over the phone and work with you to get Quantity Breaks appearing on your site just how you wanted.

Please let us know if we can assist with anything else!

July 15, 2020

Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!

Homacer
United States
About 20 hours using the app
January 15, 2020

These guys have the best customer service. We are in the process of replacing all of our apps with the Bold suite. They work very well, if there's ever an issue their technical team will get it resolved lightning quick.

Cosy Candles UK
United Kingdom
About 16 hours using the app
Edited March 18, 2019

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Buy the Best Licorice in the World
United States
About 7 hours using the app
Edited February 28, 2020

Very friendly support team!
Special thanks to Naman, Rajni and Brenda for their help! They really saved my time today!

simony-do
United States
About 6 hours using the app
September 30, 2015

best app, lots of options and possibilities

Vitakingdom
Australia
About 6 hours using the app
January 7, 2021

We have a unique tiered customer framework with discounts on 3 groups of selected products; this app helped us make it a simple task.
Shout out to Azm who was tireless and patient in helping me get started!

Nirvana Systems
United States
About 6 hours using the app
June 17, 2020

If you're looking for a discount app that can work across a full collection, this is the app for you. I had some problems getting started but Naman and their colleague's Mayank and Kelsey were there instantly and didn't stop until my needs were met. There are a lot of crummy apps out there, this is not one of them.

Henrietta Lane
Canada
About 5 hours using the app
May 3, 2017

Amazing support staff that gets the job quickly. The customer pricing app is great for our customers because we have a few different levels of pricing available.

Theratek
United States
About 3 hours using the app
August 27, 2013

I think I would def let my friends know about it. It's an easy way to put your customers into different pricing categories.

preworkout.co.za
South Africa
About 2 hours using the app