Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

January 25, 2018

Awesome service, very fast response time!

Led Warehouse Nz
New Zealand
Almost 5 years using the app
August 5, 2013

Absolutely fantastic! The person who helped me through email when she realized my issue was urgent and responded during a Canadian National Holiday when her office was closed and was at a family function. I couldn't believe how dedicated she was to helping me! Customer Pricing App is the only reason I completely switched to Shopify and it looks like it is going to integrate perfectly!

lnsfoods
United States
Over 4 years using the app
February 10, 2020

Thanks to Rajni, now my shop is perfect and works all good whit this fantastic App. Now my B2B clients see the correct price.

Penelope Milano
Italy
Over 4 years using the app
April 3, 2018

Great application. I give them a 5 just for their customer service and documentation.

Extol Inc
United States
Over 4 years using the app
Edited July 31, 2017

This app is an excellent app and does exactly what I need it to!

I required some customization on my already very customized site, and their Customer Service from Mohit helped us achieve exactly what we were looking for!

Bold Marketplace
Canada
Over 4 years using the app
July 5, 2017

Had an issue with another app causing problems with showing all of the customer pricing options we had set up. The team at Bold were awesome at getting on top of it and being able to understand and solve the problem.
Thanks Mo for being proactive and showing awesome customer service. You guys are on it!

Artxflavor
United States
Over 4 years using the app
February 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

shop.remarkit
New Zealand
Over 4 years using the app
BOLD replied February 27, 2023

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

July 1, 2016

Thank you! Great service! we were having some trouble installing some codes in our website using their app, they responded so fast and fixed the problem right away.

Green Apple Active
United States
Over 4 years using the app
January 5, 2017

I enjoy working with Bold and their team. They have done custom tweaks for my site and have reworked and troubleshooted a few snags in a timely manner. Their customer pricing app is so important for our business and because of this app, we can grow as a company. I feel they have a passion for their business and work hard at it.

Thanks, Bold!
Emmi Micallef
www.pavehdm.com

Historic Decorative Tile
United States
Over 4 years using the app
December 30, 2013

Customer Pricing worked as intended and added a level of customization to our store that was previously not possible.

Freefly Store
United States
Over 4 years using the app