Reviews (541)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage wholesale and retail pricing on one platform, offering customizable options like discounts and quantity breaks. Its seamless Shopify integration enhances operational efficiency and customer-specific pricing management. The responsive customer support and user-friendly interface are also highlighted, with many crediting the app for boosting sales and customer satisfaction through its reliable and complex pricing capabilities.

Edited February 21, 2015

My web site was already working for my direct customer but I had to do manual invoice for my commercial customer that use my product for resale with a margin. It was a lot of work to produce the invoice, send statement, track for payment, I had one employee full time for this administration duty.

With the app "customer pricing", I was able to sell to my regular customer and to my wholsale network with special tag and offer them margin on the product. I can with the app, manage different price list, hide or add a prodcut to a customer and do custom price list. Two years ago, I sent every wholesale customer to my web site, they had to log-in and order on-line.

It is very easy for us now, they pay directly at the order, they get their invoice and we ship them the merchandise. Its less paper work, and our cashflow is better, they pay net at the order. I reduce the work needed at the administration to put the emphasize on production and customer service.

We are more efficient since we add the app "customer pricing" on our web site.

The support team did a lot to help me install and start with my different price list. I know I'm not specific but they stay connected with me until I was totally satisfied with the app. It take a little time to understand how the app works and they answer all my question.

I had to adapt some of my product option. I have different customized "product.liquid" that add some detail about our product. They helped me by doing some coding to get everything fine.

I worke with a lot of support team online but the Bold team is great!

Brûlerie du Quai
Canada
Almost 2 years using the app
November 29, 2022

Great customer service. Took the time to respond fully to my concerns and even sent a video demostration! Great app and team

Nouveau Contour USA
United States
Almost 2 years using the app
BOLD replied November 30, 2022

Reviews like yours make our day! Thank you for taking the time to write in. We are always happy to support you with anything you need. Thank you for choosing Bold!

June 2, 2022

Custom Pricing, has help us give a better price to our members. Do recommend it, is a great product with an excellent support team

SaludenEsencias
Mexico
Almost 2 years using the app
May 6, 2022

Irfan was very quick to find the problem and resolve my issue. He was very polite . Thanks so much..

Speed Demon Lights
Canada
Almost 2 years using the app
July 1, 2016

Thank you! Great service! we were having some trouble installing some codes in our website using their app, they responded so fast and fixed the problem right away.

Green Apple Active
United States
Almost 2 years using the app
Edited July 13, 2023

Awesome app. Detailed pricing was a game changer for us! Hope you can add limit on the checkout!

Love Lust
Chile
Almost 2 years using the app
BOLD replied December 20, 2021

We appreciate your review! It is our pleasure to help wherever we can. We have passed along your kind words to the team. Thank you for choosing Bold!

October 7, 2020

Pretty handy app to create different pricing structures and then easily assign to different customers.

My Audio Life
United States
Over 1 year using the app
BOLD replied October 9, 2020

Thank you so much for your review! Glad to hear that you are finding the app easy to use and providing the functionality you are looking for.

Edited September 19, 2019

We use Bold Custom pricing to make different prices for products on our page and it works great! Rahul helped make it all possible and the whole Bold team is very knowledgable and excellent to work with! You should use Bold if you need to come up with different pricing tiers.

Death By Audio
United States
Over 1 year using the app
BOLD replied September 20, 2019

Hi there. Thanks so much for the review - we're really happy to hear that you're loving our Custom Pricing app to make different-tired pricing for each of your products!

Thanks again for the recommendation. By the way, your pedals look really cool!

November 11, 2022

I use Bold Custom Pricing. My site was really lagging and had errors. Irfan was very helpful and responded quickly to all my questions. He figured out the problem and installed an update I was missing. Everything is running smoothly now! Very happy with this app and its support.

Quality Thread & Notions
United States
Over 1 year using the app
BOLD replied November 14, 2022

Thank you for taking the time to write in with your review. We are just so glad that Irfan was there for you, and able to help update your files. We are always happy to help our merchants when they are facing problems. Thanks so much for choosing Bold!

June 11, 2021

This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!

Wolf Tooth Components
United States
Over 1 year using the app
BOLD replied June 11, 2021

Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.