Richpanel: AI Customer Service , 135 reviews

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
    131
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior features, user-friendly interface, and efficient customer support. They particularly appreciate the Sidekick AI for improving response times, the ability to use personal emails for accounts, and the integration with Aircall for recording and logging. The support team is praised for their quick response and problem-solving skills. The mobile app for live chat and ticketing system is also commended for its ease of use. Merchants find it helpful in streamlining customer service, reducing phone calls, and simplifying the process for both employees and customers.

January 17, 2024

baeumer technologies
Australia
Over 1 year using the app
1 … 12 14
1 … 12 14