Customify ‑ Custom Product App , 231 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its product customization features, user-friendly interface, and seamless e-commerce integration. They appreciate the image upload and template creation options. The customer support, particularly a representative named Hasan, is often commended for efficient problem-solving. The app is praised for enhancing customer shopping experiences and offering good value for money. Some merchants attribute their business growth and success to this app.
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Hasan is so so helpful and accommodating, making the app really work for our needs after we installed it and made it our own. this was an app that i was looking for to visually customize our products, something our customers had been asking for for years. I'm so happy to finally be able to give them access to that through this app. Can't stress enough how helpful the team at customify is in helping you with everything you can't do yourself. thank you!
I used this app to create a customisable product on my e-commerce store and I am very impressed! So easy to use and setup and the customer service is amazing. I had some trouble with the app conflicting with my current theme so I messaged via messenger and had a reply within 20 minutes, to follow up the issue was resolved overnight. Extremely happy and would highly recommend this app
We are very happy for the attention given to us by Hasan. He was quick and efficient in solving the problems we had installing the App. This Application is the best and easiest to understand and use by our customers. We tried others and definitely stayed with Customify. Thank you Hasan for your support.
Once the installation is complete, the setup process is extremely difficult. Customer support is difficult with agents who do not speak English well. Chat is provided through FB messenger and is difficult. Communications are poor from the company, causing delays and misunderstandings that could be avoided if the developer had a better grasp of communication. A basic question of business hours available caused delays and confusion because they did not know how to note the times in my country (USA). Instructional videos lack detailed instructions and are not for the same version as the most recent one. Many promises made, but the instructions were too poor to be useful. I have spent HOURS trying to make this work and use the instructions as provided, but have abandoned it as an unusable app. Frozen screens, long delays in resetting options make this a non-starter for anyone needing a working, productive app.
Hello,
We always replied to both your chat messages and emails in a timely manner. We already asked for collaborator access to help you set up the app. However, you haven't approved the access request till now.
Yet, you posted a negative review. It is not fair.
Awesome app and so easy to use/install yourself... if you have any questions or need some installing and customising/code support the chat service is really helpful and fast!
Best support ever and Hasan will go extra miles to ensure your problem is resolve, they will not stop until you are satisfied.
Super application de personnalisation de produit, une fois que nous avons bien compris le fonctionnement, ce module de personnalisation est vraiment complet avec la possibilité de paramétrer plusieurs options à chaque produit.
j'ai essayé 5 modules de personnalisation avant Customify , je devais attendre pratiquement 24h00 pour avoir une réponse et la plupart des réponses il faut attendre 1 à 2 mois pour la future mise à jour sur des choses primordiales et certaine chose ce n'est pas possible sans prendre le temps.
Le support de customify est hallucinant Kamal et son équipe m'a répondu le dimanche en 1h00 et à pris beaucoup de temps pour m'aider dans mes besoins... à ce jour C'EST LE MEILLEUR SUPPORT DE SHOPIFY que j'ai pu avoir.
The app provides exactly the features I was looking for. Furthermore the customer support is great (quick and helpful). Thank you Hasan!
Customify is undoubtedly the best product customization solution available on Shopify. Of course, you have to know what you want to put in place. At this level, the support service is also excellent in every way. Integration questions and solutions are resolved within an hour. "Bravo" and thank you to the whole team. ERiC PELLETIER
ONTOCHROMIE
I have been using this app for a while , a year or so, does what it says and the support has been very good. Worth while purchase. Not just for Clothing and Phone cases - See it in action www.bw-darts.com
Thank you for your review, we greatly appreciated it!