Customify ‑ Custom Product App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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So far it is working well. Had a technical issue but support team was quick to fix it.
Thanks so much for the 5-star review! 🙌 Glad to hear everything is working well now.
Really appreciate your patience while our support team sorted out the technical issue - happy we could get it fixed quickly for you. If you ever need anything else, we’re always here to help!
J'ai eu besoin de faire un template personnaliser, Customify l'a fait en peu de temps. Je recommande cette application.
Une autre fois j'ai eu un soucis technique, pareil le problème a été réglé très vite après une demande chez eux
Thank you so much for your kind words and recommendation!
We're glad to hear that our team was able to quickly create your custom template and resolve your technical issue. We truly appreciate your support and are always here if you need any assistance in the future!
Hasan y el equipo de Shopify ha servido de gran ayuda. Ha solucionado un serio problema que teníamos con una aplicación de Customify y la ha solucionado en cuestión de días, además de enviar algún vídeo explicativo de gran valor para mí. La comunicación por email ha sido fluida y muy contento con el servicio. GRACIAS!
Thank you so much for your kind words! We’re really glad our team was able to help resolve the issue with the Customify app quickly and provide clear, helpful video explanations along the way. It means a lot to hear that the communication and support met your expectations. We truly appreciate your feedback - ¡muchísimas gracias!
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it.
I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Thank you so much for this wonderful review. We truly appreciate your kind words. We’re glad we were able to resolve the billing issue quickly for you - that’s the level of service we always aim for. We’re happy to have you with us on the free plan, and we’re always here if you need anything. Thank you again for trusting us!
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
Hasan and the Customify team have been very responsive to our needs. We have been in the print-on-demand business for 14+ years and this app has been the best one for the price that we have used on Shopify. Nice work, Customify!
We really appreciate your kind words! It means a lot to us to hear this from someone with 14+ years in print-on-demand. Thrilled that Customify has been the best fit for your Shopify store. We’ll keep giving our best for you!
They email me an offer of 60day free trial but asked about it they want me to do the free trial of 60days but with 30day monthly subscription which is more expensive. So the promotion “60 day free trial” is a catch for you to end up spending more.
This is hands-down one of the most solid and mature Shopify apps I've encountered. The app delivered on every customization need I had, I was able to achieve exactly what I envisioned without making any compromises.
Hasan provided incredibly helpful assistance with responses that were both concise and precisely targeted to my needs. The turnaround time was impressively fast, which made the entire experience seamless.
I wholeheartedly recommend this app.
Thank you so much for your generous and detailed feedback! We’re truly delighted to hear that the app was able to deliver on every customization you envisioned without compromise. It’s exactly what we strive for — giving merchants the flexibility and reliability they need to bring their ideas to life.
Your wholehearted recommendation means the world to us, and it motivates our team to keep improving and delivering even more value. We look forward to supporting you on your journey and ensuring you continue to get the best out of our app.
I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve.
I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products.
The support have been amazing in helping and providing some extra enhancements and is quick to respond.
The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.
Absolutely horrible experience. I have so many issues with this app I don't even know where to begin. First of all, you can't see the product on the order pages, you need to enter the app which takes a really long time to load. Second and most importantly, the file size that someone can upload was suddenly changed to 8MBs, which is really small. There is nowhere you can change this, so I messaged support. To my surprise 2 days later they replied saying they had it covered. So after some back and forths this guy starting saying that if I wanted a bigger limit(without specifying what the limit would be) I need to upgrade my plan to Enterprise (100 usd per month),their most expensive plan, and that was the only way. Then he started saying that he would talk to his manager about me etc etc. DO NOT INSTALL.
Thank you for your feedback. We apologize for the frustrations you've encountered. Your insights are invaluable as we continually strive to enhance our app and services.
We acknowledge your concerns regarding the visibility of products on order pages and the app's loading times. We have already made improvements in these areas and are actively working on further enhancing the user interface and optimizing performance to ensure a smoother experience for all users.
Regarding the file size limit, we apologize for any inconvenience caused. We are currently reviewing our policies to better meet our users' needs in this regard. We also regret any confusion or frustration you experienced during your interaction with our support team.
Your feedback is taken seriously, and we are committed to promptly addressing these issues. If you have any additional feedback or need further assistance, please feel free to reach out to us.