Reviews (250)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced product customization capabilities, particularly for complex items like laser-engraved wood. It allows for detailed customizations and appropriate pricing without needing scripting knowledge, supports high-resolution outputs, and integrates well with Shopify themes. The support team is noted for their quick and effective responses, often providing custom solutions.

Edited October 21, 2017

Great Product and Great customer service. Hassan helped me in every step needed to solve my issues with pre-loaded templates.
I tried the competitor for the same trial period and I was amazed by the service provided by this company. This is the best hands down!!
Thank you very much for taking every step with me.

Blessinghut Com
United States
2 months using the app
June 27, 2018

Hasan is very helpful and accommodating to any request. Easy to work with via Email. He responds quickly and is very efficient.
Highly recommended!

Godprotectus Com
United States
2 months using the app
October 9, 2019

Based on the review i installed this app and its really amazing and the support team is very professional. highly recommended

inkin shop
United Arab Emirates
2 months using the app
November 20, 2019

Amazing app! I use this app to customize our product it makes the customization process for my customers so much easier! I had some technical difficulties with the app but customify support was a huge help, thank you!

harkerschool
United States
2 months using the app
February 26, 2018

Great app, great support, thank you Customify team. I need a guide how to set the product and they provide me a video tutorial using my own store.

Shopspade
Singapore
2 months using the app
July 19, 2017

Great app and amazing support. Highly recommended

Teerrific Store
Czechia
2 months using the app
April 8, 2019

Customify is very well-developed app with sophisticated customization functions that fit our needs. The customer support team is execellent to answer any question and trouble shoot promptly. The set up is simple and quick. Would highly recommend!!!

Rite
United States
About 2 months using the app
Edited September 25, 2018

MOST IMPORTANT: The tech support for this app is AMAZING. I am hard to impress. However, Hasan has gone above and beyond what I would ever expect for the monthly fee. In reality, if we all had an employee as dedicated as Hasan is, the world would be a better place! Thank you, Hasan. Impeccable service.

The app:
I run a store that allows customers to upload images and create their own custom packaging labels.
This app uses a "layers" system of transparent images for product mock up generation.
This allows me to provide guidelines for the customer to use for image placement. i.e., I can show them where the cut and bleed areas are.
Output image resolution and layers are optional.
In my store's case, I only output the customer's uploaded image. I do not export any other layers, because my designers do the fine tuning after the order is placed.

This app is beautiful. The service is better. Seriously.

- Michael, CropContainers.com

Crop Containers
United States
About 2 months using the app
April 8, 2020

Very easy and simple to use. Great for stores looking for customers to build/customize product. Hasan responded very quickly and fixed a few issues. App was working great it was more visual things I was trying to fix and again Hasan responded quickly fixed everything right away. Thank you!!

Klassic Prints
United States
About 2 months using the app
September 24, 2018

Ok. It's early days but so far my experience with this app has been better than expected. Kamal so far has always answered my emails and has been helpful even though I messed up a couple of times.

The app itself is not the one with the most features or the most advanced. It is though a great c=value for the price. I tested all the customization apps. They are definitely over priced. You can get the same customizations with this app plus add some extra features without having to pay extra for them with a little bit of coding or even getting it integrated with other apps.

Now, all the other apps want to charge you more for white labeling. The app the starts with "INK" and ends with "Bay" wants you to pay an outrageaou monthly fee for it and you can't even edit the CSS, they have to do it and want to also charge for it.

The one that starts with "Q" is very similar to this one but the pipeline is tedious. This app is cheaper than both and has a nice balance of features between both. And since it works mostly straight from your store and theme, you can add more features yourself. The other apps work on a server and you can't.

Again, so far I'm happy with this app. Hopefully some more features are added soon to make it better and easier.

Hope this review is helpful. Recommend you to try this one first and ask support about how to accomplish what you need from it.

Rebel Factory Apparel
United States
About 2 months using the app