Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

February 18, 2018

I would recommend this app, i had trouble at the start and support was awesome, special thanks to Hasan for his efforts

Rainbowskye Designs
Australia
2 months using the app
July 15, 2021

Extremely helpful support team, and an easy to install application. Very happy with this product and its ability to customize my items

Good George Brewing
New Zealand
2 months using the app
Edited October 21, 2017

Great Product and Great customer service. Hassan helped me in every step needed to solve my issues with pre-loaded templates.
I tried the competitor for the same trial period and I was amazed by the service provided by this company. This is the best hands down!!
Thank you very much for taking every step with me.

Blessinghut Com
United States
2 months using the app
June 27, 2018

Hasan is very helpful and accommodating to any request. Easy to work with via Email. He responds quickly and is very efficient.
Highly recommended!

Godprotectus Com
United States
2 months using the app
October 9, 2019

Based on the review i installed this app and its really amazing and the support team is very professional. highly recommended

inkin shop
United Arab Emirates
2 months using the app
November 20, 2019

Amazing app! I use this app to customize our product it makes the customization process for my customers so much easier! I had some technical difficulties with the app but customify support was a huge help, thank you!

harkerschool
United States
2 months using the app
February 26, 2018

Great app, great support, thank you Customify team. I need a guide how to set the product and they provide me a video tutorial using my own store.

Shopspade
Singapore
2 months using the app
July 19, 2017

Great app and amazing support. Highly recommended

Teerrific Store
Czechia
2 months using the app
April 8, 2019

Customify is very well-developed app with sophisticated customization functions that fit our needs. The customer support team is execellent to answer any question and trouble shoot promptly. The set up is simple and quick. Would highly recommend!!!

Rite
United States
About 2 months using the app
Edited September 25, 2018

MOST IMPORTANT: The tech support for this app is AMAZING. I am hard to impress. However, Hasan has gone above and beyond what I would ever expect for the monthly fee. In reality, if we all had an employee as dedicated as Hasan is, the world would be a better place! Thank you, Hasan. Impeccable service.

The app:
I run a store that allows customers to upload images and create their own custom packaging labels.
This app uses a "layers" system of transparent images for product mock up generation.
This allows me to provide guidelines for the customer to use for image placement. i.e., I can show them where the cut and bleed areas are.
Output image resolution and layers are optional.
In my store's case, I only output the customer's uploaded image. I do not export any other layers, because my designers do the fine tuning after the order is placed.

This app is beautiful. The service is better. Seriously.

- Michael, CropContainers.com

Crop Containers
United States
About 2 months using the app