Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust product customization features and seamless integration with store themes. Despite occasional slow loading times with numerous stock designs, the support team is quick to resolve issues. Many praise the excellent customer support, particularly from a team member named Hasan. The app is also recognized for its affordability and ability to provide a professional customization function.

September 7, 2016

Fantastic app, that has everything you need, best app for product customisation on shopify.

The customer service is fantastic, I have asked for it to be fitted to my theme, colours changed and all sorts of help and they have been fantastic, always a response and always a resolution.

Definitely Recommended.

Design Your Own Gifts
United Kingdom
About 1 month using the app
February 15, 2018

This is a great app. I am able to offer clients a new ability online that I always dreamed of offering. Most importantly, Hasan has been extremely helpful in answering questions and providing help with installation. He really knows this app and is ALWAYS available to speak. Best customer service ever! Thank you Hasan!

Meredith E.

Lulu Merie
United States
About 1 month using the app
November 7, 2018

Perfect app for USers to print their own designs. i will come again to integrate it for other stores , im loving it

Unlimited Imaginations Designed By You
United States
About 1 month using the app
March 25, 2019

Perfect!!! Very fast and useful answers.
They are very very good.
You can try the app for free, it's very clear to use.

2-etoiles.com
Switzerland
About 1 month using the app
March 20, 2019

Very good app, they help me install the app and correct some css issue.Good work.Respond very quickly.

inscustom
China
About 1 month using the app
June 2, 2022

I love this app, this has completely transformed the way my customers are able to use my website / personalise the products. Hasan and the team have been very helpful in installing the app and helping me customise my products. The communication has been great as they always respond straight away and help me fix any issues I have with customising my website. This has been the best app that I have installed on my site.

Angel Aromatics
Australia
About 1 month using the app
March 9, 2018

Great App and amazing customer service!

Thank you very much :)

Kucheshkidrehi
Bulgaria
About 1 month using the app
November 10, 2022

Best support ever and Hasan will go extra miles to ensure your problem is resolve, they will not stop until you are satisfied.

La Parure Jewellery
Malaysia
About 1 month using the app
Edited October 27, 2020

Used to be a great app for product customization. Recently there have been constant server problems on the developer's side causing consistent downtime. They blame getting "hacked" but don't seem to have any plan to improve. There are plenty of Shopify apps that do the same thing in a more reliable way. I'll be sure to update this review in the event things improve but for now steer clear of this app Update 10/27: I said I would update this review as things progress. After posting this review the developer assured me a permanent fix would be put in place by yesterday. As of today, the app is completely down and inaccessible to all customers. I would strongly advise anyone to avoid using this app until things improve.

Sleeve Supply
United States
Almost 2 years using the app
Customify replied November 25, 2020

Thank you for your review.
We have upgraded our app servers to the higher performance server. We also use multiple servers now to optimize uptime.

July 7, 2018

THis is a strong app for customize product,
The app need some improve such as loading speed, Display.
Customer service is SUPER, you can't find any app that has service like these guys, friendly, dedication, patient. They will improve the app for you until you are satisfaction.

Teesne
Vietnam
About 1 month using the app