Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful customization features, smooth operation, and user-friendly interface. It's particularly useful for managing customer registration, reseller signup, and account sections. Key features include CSS changes, custom data columns, custom forms, and blocking fake spam customer accounts. The app's integration with Shopify Flow and compatibility with themes are also appreciated. Merchants value its ability to simplify pricing for different customer types and process complex registrations. The customer service is noted for its responsiveness and problem-solving capabilities.

November 4, 2020

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

Virtualslay
Spain
About 1 year using the app
Helium replied November 5, 2020

Aww, thanks for the kudos! We're happy if you're happy 😊

October 6, 2021

Very easy to use. Wish Shopify would just have a lot of this built in, but thanks to your app team you fill in the void with these perfect feature sets.

TCK Corals Wholesale
United States
About 1 year using the app
Helium replied October 8, 2021

Thank you for the feedback! "Perfect feature sets" made our dev team blush 😊❤️

July 26, 2015

Perfect! Exactly what our store The Well Appointed Gentleman (http://www.thewellappointedgentleman.com) needed!

The Well Appointed Gentleman
United States
About 1 year using the app
April 3, 2020

We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.

Veto Nails
Germany
About 1 year using the app
Helium replied April 13, 2020

Glad those file upload fields are working well for you. Thanks for the excellent feedback!

Edited February 9, 2018

This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.

Festejar Com Amor
Brazil
12 months using the app
June 1, 2018

Easy to work with. Needed an adjustment, which was fulfilled.

Kidspreferred
United States
12 months using the app
April 28, 2023

C'est top et avec support très réactif !

Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.

Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.

Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.

N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h

FranceMains
France
11 months using the app
Helium replied May 1, 2023

Merci beaucoup 😄

March 21, 2023

This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!

fourgrabs
United States
11 months using the app
Helium replied March 21, 2023

You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄

February 11, 2017

This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.

Kinsley Armelle
United States
11 months using the app
May 9, 2022

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

nakunako.com
Finland
11 months using the app
Helium replied May 9, 2022

Kiitos kauniista sanoistasi 😍