Reviews (369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.
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Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.
We couldn't run our store without Customer Fields from Helium Dev. It allowed us to save easily save vital customer information and print that information inside our transactional emails. The documentation is great and support from Helium has been even better, with quick and helpful responses. Don't hesitate to contact them if you need something custom with the app, or you aren't sure if it's right for your store. They may offer you reasonably priced custom development on top of their existing Shopify apps that more closely fit your needs. 5 stars!
Great app, super easy to install and it does exactly what it says it does.
reliable service, good support team, very fast response from them. Brett, you are the best!
Happy to help. Thanks for taking time to submit a review! 😊
This app was exactly what I was looking for. The customer support was prompt, responsive, and helpful, and they were able to take care of what I needed to be done. Highly recommended!
Hooray! We are so glad Customer Fields solved your problem. 😄
Brett and the team at Helium helped us immediately and clearly provided instructions on our questions. They were soooo helpful and we were able to set up what we needed for our wholesalers! We are very pleased with the assistance and the app is working out great for us!
Happy to help! Your wholesale sign up form is looking ✨ fantastic ✨ 😄
After testing many apps, this is the only one that worked. Works great! And fantastic customer support!
Easy to add! Thanks and good luck on the big launch :D
Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.
Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.
Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.
There's too much good stuff in your review, I've got to break it down...
App: "Detailed, customizable, intuitive, user-friendly"
Customer support: "helpful, dedicated, knowledgeable, fast, polite"
This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊