Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

December 22, 2015

One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.

The Vintage Cart
Malaysia
6 months using the app
February 8, 2018

Awesome! Easy integration and great customer service.

Kinder Bilingue
United States
6 months using the app
March 11, 2017

Awesome support and great product... I know nothing about coding and these guys are quick at helping out. Thank you :)

Sacred Llama
United Kingdom
6 months using the app
April 25, 2017

Great app. for customer data management. I installed this app. to build our customer data base for my business. They provide free install service and it was very helpful to me although I do not have any programming skills. One thing I would like to suggest to Customer Fields to apply indicating mark of each required fields in create account page. I created so many fields but some customers do not like to fill out all of my fields, and I would like to offer to required field and optional field option and it would be very helpful for improving customer account registration.
Any how, it would be the best option in Shopify app stores.

Fashionlandmarks
United States
5 months using the app
July 29, 2021

I use this app as a means to review and approve customers that are licensed wholesale buyers. The app is extremely easy to use and does exactly what I need it for. The customer service is quick to respond and was able to answer my question and offered a solution that was beneficial to my business.

Country Charm Wholesale
United States
5 months using the app
Helium replied July 30, 2021

Thanks for sharing your feedback! It's wonderful to hear that you're getting value out of the app and our support team :)

February 15, 2018

Works really well! & most important of all - support is amazing!! They fixed an issue right away for me.

Tacwood
United States
5 months using the app
March 27, 2020

Super robust feature set. Very responsive, helpful and patient customer service! Would definitely recommend if you're building forms/collecting data and want to link to shopify customer accounts.

Project 925
United States
5 months using the app
Helium replied April 13, 2020

Thank you for the recommendation! Your form is looking 🔥

February 20, 2019

Outstanding and useful. This app allowed us to collect additional information needed for our classic car automotive mail order business. Without this form, we don't know what kind of vehicles our customers have or other pertinent information like automatic or manual transmission, power or manual steering, power or manual brakes, how they use their vehicle, etc.

There was an issue with the form (at first) because I didn't complete all necessary questions correctly. I contacted customer service and they responded the same day. The issue was totally resolved within 24 hours. They even made the form look more attractive with the CSS formatting. I can't say enough about their customer service and support. PLUS, the app actually works so we can more effectively service our customers with the right products they need for their classic cars. Two thumbs way up!

P.S. Here is the form!
https://www.amclives.com/account/register

AMC Lives
United States
5 months using the app
January 3, 2019

I have used Customer Fields for two sites thus far and i absolutely love the app. Customer service replies really promptly and can fix the issues very quickly. I recommend!

Pop Society Professional
United States
5 months using the app
October 12, 2018

Great support from their team for a custom install on a theme. The app does exactly what it is described to do.

Bebe Star
Canada
5 months using the app