Reviews (374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating B2B e-commerce processes, particularly in enabling independent B2B account creation and custom data management. It offers extensive customization, robust security features like "invisible" recaptcha, and seamless Shopify integration, including Shopify Flow. The app is noted for its reliability and user-friendly interface. Customer support is praised for responsiveness and providing custom solutions, with regular updates maintaining compatibility with Shopify.

March 19, 2020

Amazing app with great functionalities to build all types of forms.
Only recommendation would be to include automatic syncing with Klaviyo (which is in progress I heard).

The Royal Key
Netherlands
16 days using the app
Helium replied April 13, 2020

Thanks for the review on the form builder! We are indeed planning out integrations to both Zapier and Klaviyo and will keep you updated. 👍

December 7, 2016

Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive.

Every Shopify site needs this app.

True Talon
Australia
15 days using the app
May 11, 2022

The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!

kadoonpro
Saudi Arabia
14 days using the app
Helium replied May 11, 2022

Email confirmation for the win! Thanks for the great feedback 😊

January 13, 2016

Awesome, simple and easy to install.

Luxeremi
United States
14 days using the app
February 24, 2016

Installs really fast with no hiccups

Aquatic Vision 2
South Africa
About 1 year using the app
February 15, 2021

We came across this app after looking a so many others in the store. This is the only one that had full end to end customer registration form building as well as workflow and functionality to review and approve customer applications. By far the best app with great integration with Shopify. Well thought out and well built. We also could align emails from this app with our Shopify emails without any effort. Also had fantastic support in sorting out SPF/DKIM alignment issues with email.

Paspaley Wholesale
Australia
14 days using the app
Helium replied February 15, 2021

Thank you for your excellent feedback about so many app features! We're really proud of the account approval flows we've built and glad to hear you're putting them to good use 😄

Edited March 18, 2020

App did exactly what we needed to autotag our various B2B buying groups as they register. We needed this to support custom pricing for various price tiers for different industry segments at http://channelxr.com. As a software developer of ecommerce platforms this is much needed to support B2B capabilities on a shopify store. I highly recommend this software.

CHANNEL XR
United States
14 days using the app
Helium replied April 13, 2020

Great use case of our autotag feature, thanks! So glad we're able to assist with your B2B capabilities. 😄

October 4, 2021

Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.

The Vape Network
United Kingdom
14 days using the app
Helium replied October 8, 2021

😊Thanks for the feedback! It's awesome to hear that you were able to get a form for your wholesalers up and running with ease

June 4, 2020

GREAT APP AND SUPPORT! I really needed an app that would let me add some custom fields when an account is created and this was the perfect solution! Those extra/custom fields can then be pulled into my CRM with the use of webhooks and Zapier.

Naturally, I had some questions along the way and every time I reached out for support I got a swift and helpful response!

Flower Moxie
United States
14 days using the app
Helium replied June 5, 2020

Thank you for the outstanding review! 😄

June 14, 2019

Kyle was incredibly supportive and quick to help us out with any and all questions we had. Cannot recommend it high enough because of the customer support. Thanks!

GuineaPig
Sweden
14 days using the app