Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

February 4, 2022

The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.

LUCY WHOLESALE
United States
28 days using the app
Helium replied February 4, 2022

Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store 🎉

August 16, 2018

This app is really awesome!!! Very friendly customer service. Perfect! Exactly what I was looking for.

Mazelonline
United States
28 days using the app
June 1, 2022

I am using this app for my wholesale business and it works flawless. Easier form, attached files functionality, approval only accounts. Perfect!

YMI JEANS WHOLESALE
United States
28 days using the app
Helium replied June 1, 2022

Yay, thanks so much! We love wholesalers ❤️

December 1, 2022

L'applicazione risponde egregiamente ai nostri requisiti. Inoltre c'è stato un problema legato alla versione inglese del sito, problema risolto dagli sviluppatori di Helium.
La consiglio!

Baxter Quick Ship
Italy
27 days using the app
Helium replied December 1, 2022

Grazie, grazie davvero per il tuo recensione!

October 1, 2018

This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++

WholesaleVapor.com
United States
26 days using the app
June 3, 2020

The best app for the client page! Support is always ready to help you!

I faced a number of problems with the optimization of my store - the support team decided this in a day

lisse.com.ua
Ukraine
24 days using the app
Helium replied June 3, 2020

Thank you so much for the positive review! 🎉

February 9, 2023

Exactly what we needed to set up our customer registration and approval process. When I had an issue, the Helium team was quick to reply via chat and solved the problem within the day. Thank you!

Wells Abbott | To The Trade
United States
17 days using the app
Helium replied February 9, 2023

I'm happy to hear the account approval process is working well for you! 😄

Sorry for the issue you encountered, but I'm glad our Customer Success team was able to resolve it quickly for you.

March 19, 2020

Amazing app with great functionalities to build all types of forms.
Only recommendation would be to include automatic syncing with Klaviyo (which is in progress I heard).

The Royal Key
Netherlands
16 days using the app
Helium replied April 13, 2020

Thanks for the review on the form builder! We are indeed planning out integrations to both Zapier and Klaviyo and will keep you updated. 👍

December 7, 2016

Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive.

Every Shopify site needs this app.

True Talon
Australia
15 days using the app
May 11, 2022

The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!

kadoonpro
Saudi Arabia
14 days using the app
Helium replied May 11, 2022

Email confirmation for the win! Thanks for the great feedback 😊