Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

Edited July 7, 2018

Update (July 7, 2018)

This app used to be free, but they recently started charging a minimum of $10 for it. I was only using this so that my customers could make minor updates to their account (email, password),

It's a good app but seems too expensive for what it does.

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Exactly what I was looking for! I'm not sure why Shopify doesn't add this as a normal feature to begin with, but it is something that the customers should be able to do themselves (edit email, password, etc.). This app works great!

BTW, if you need to make any changes to the buttons, you can do it in CSS. I had to increase the length of the button to make the text fit and it worked like a charm. I used the Stylebot app in Chrome to play with different settings before adding the code into the theme's CSS.

Nicolesy
United States
Over 2 years using the app
May 12, 2023

Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.

SHISHI CHÉRIE
Germany
About 1 month using the app
Helium replied May 15, 2023

We 💜 B2B
Thanks so much for your review!

December 7, 2022

It solves a specific business need very well. The app has an excellent user-interface and user-experience design and is very easy to use. Top-tier support team. One of the best all around app experiences we've had!

Shannon Martin Design - Wholesale
United States
About 1 month using the app
Helium replied December 7, 2022

We love our wholesale shops ❤️

Thanks so much for the kind words-- you've made our day!

Edited April 5, 2019

Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful.

I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!

Calyan
United States
About 1 month using the app
Edited July 10, 2018

Developer is very responsive to customers. I appreciate that.

Petshow
United States
Over 2 years using the app
March 4, 2020

Powerful app! The form builder experience was INCREDIBLE and the form logic/rules allowed me to make an extremely personalized and effective registration form for my niche audience.

TBS Alumni
United States
30 days using the app
Helium replied April 13, 2020

Thank you, and excellent implementation of form rules-- well done! 😄

July 26, 2023

Amazing app! 5 stars are not enough to grade this app. Very flexible. Very easy to use specially to someone like me that's new to Shopify.

And in addition, the support is 100/10. Kudos to the team! Wohooo.

TIES PH
Philippines
30 days using the app
Helium replied July 28, 2023

🤩 Thank you for your review! We are so happy you found the customizations and ease of use helpful and user friendly! We work hard and appreciate the kudos!

July 25, 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!

Sassyvape
Canada
29 days using the app
Edited July 22, 2019

These guys are awesome.

Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!).

Top quality, highly recommended. Software runs smoothly too.

5/5

Pheroe
United States
29 days using the app
Helium replied July 23, 2019

Thanks for the review! We're so glad to hear that our app and support has been able to meet your needs :)

September 7, 2017

This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.

Krowdsourced
United States
28 days using the app